Rob Abbott

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  • Rob Abbott
    Keymaster

      Is the lock manager running?

      Are you starting as a different user than hci (or whoever owns the files in the site/exec/databases directory?

      Try shutting down the site, remove the “rdm.taf” file, and try again.

      If this doesn’t work it’s possible you’re missing some env vars related to the database or RDM.

      Rob Abbott
      Cloverleaf Emeritus

      Rob Abbott
      Keymaster

        This is a great write-up Tim!

        Regarding patches, we suggest that you install the latest patch for the release you’re upgrading to.   So if you’re going to 2022.09, you’d install the base 2022.09, and then the latest patch which is 2022.09.02.

         

        Rob Abbott
        Cloverleaf Emeritus

        in reply to: Infor Connect 2024 #121194
        Rob Abbott
        Keymaster

          We will have several sessions where you can interact with product managers and solution consultants – there will be an overview session and then sessions dedicated to each product line (Cloverleaf, FHIR suite, Clinical Bridge).

          You’ll be able to ask questions and discuss anything you like during these sessions.

          Rob Abbott
          Cloverleaf Emeritus

          in reply to: Cloverleaf related webinars and events #121179
          Rob Abbott
          Keymaster

            Added Infor Connect 2024 event, and the April Release Highlights webinar.

            Rob Abbott
            Cloverleaf Emeritus

            in reply to: Infor Connect 2024 #121167
            Rob Abbott
            Keymaster

              We are not planning to have a meet the developers session.   We’ll have product managers and solution consultants (think Viken) at the conference.

              Rob Abbott
              Cloverleaf Emeritus

              in reply to: Sad News #120628
              Rob Abbott
              Keymaster

                Greg was the best.

                Rob Abbott
                Cloverleaf Emeritus

                in reply to: SFTP SSH license #120365
                Rob Abbott
                Keymaster

                  Hi Vincent, yes this is an add-on, it’s known as Secure Messenger.  The customer will need to reach out to their account executive for pricing.

                  Rob Abbott
                  Cloverleaf Emeritus

                  in reply to: Cleanup upocindex file #120244
                  Rob Abbott
                  Keymaster

                    mktclindex will update both tclIndex and .upocindex.   This sounds like a bug.

                    Rob Abbott
                    Cloverleaf Emeritus

                    in reply to: Solution Summit / User conference late March, Nashville #120239
                    Rob Abbott
                    Keymaster

                      All, unfortunately Infor has decided to cancel this event, I’ll keep everyone updated on future user events.

                       

                      Thank you

                      Rob Abbott
                      Cloverleaf Emeritus

                      Rob Abbott
                      Keymaster

                        Hi David, Goutham just posted the announcement for 2022.09.

                        2022.09 is a major release and 201.2.0 is a patch.

                        Rob Abbott
                        Cloverleaf Emeritus

                        in reply to: TLS problem #120066
                        Rob Abbott
                        Keymaster

                          It looks like the native tcpip driver is working better. I’ll have to test it longer to see if that totally fixes the issue. Thanks again.

                           

                          You are welcome!   Please let us know the results of further testing.  Thanks David!

                          Rob Abbott
                          Cloverleaf Emeritus

                          in reply to: TLS problem #120054
                          Rob Abbott
                          Keymaster

                            Thanks for raising this David – I’ve asked R&D to take a second look and see if there’s a way we can prevent blocking in this scenario.

                            Are you using pdl or the native tcpip driver?   The tcpip driver may behave a little better as it’s multithreaded under the covers.

                            Rob Abbott
                            Cloverleaf Emeritus

                            in reply to: Do we have a Mac ARM (M1) Cloverleaf Client? #119876
                            Rob Abbott
                            Keymaster

                              Hi Michael – thanks for the heads-up.  Will discuss with R&D.   Could I ask you to open a support case and send a screenshot of the error you’re getting?

                              Rob Abbott
                              Cloverleaf Emeritus

                              in reply to: Clovertech maintenance – May 27-29 #119757
                              Rob Abbott
                              Keymaster

                                Reminder – the site will go down at noon CT today for the weekend maintenance.

                                Rob Abbott
                                Cloverleaf Emeritus

                                in reply to: “Missing” sites in GUI #119721
                                Rob Abbott
                                Keymaster

                                  Hi Jason, what release are you on?   I remember a couple bugs in older releases:

                                   

                                  1. the startup scripts would back up and restore server.ini , in some cases changes made before reboot would be lost
                                  2. hcisiteinit command line did not update server.ini when a new site was created

                                   

                                  I believe both of these have been resolved in 20.1.x.  I’m not sure exactly when they were introduced and fixed.

                                  I’ll ask Goutham to comment further!

                                  Rob Abbott
                                  Cloverleaf Emeritus

                                Viewing 15 replies – 1 through 15 (of 692 total)