Rick Brown

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  • in reply to: There’s an app for that … #67417
    Rick Brown
    Participant

      I use iSSh on my iPhone and can do everything needed from command line.

      It looks like they have similar tools for the Blackberry.

      in reply to: Dropped connection #66835
      Rick Brown
      Participant

        Sometimes these routers & switches will break the connection if it is idle for a certain length of time.  This can cause this type of scenario.

        Russ is right, create yourself an alert that checks last received and if it exceeds that threshold bounce the thread.

        in reply to: Different xlate results in Test and Prod #66812
        Rick Brown
        Participant

          Are your variants & xltp’s the same?

          Something has to be different…

          in reply to: Linux Not Recognizing RAM #66766
          Rick Brown
          Participant

            You may need a different kernel.

            I believe the regular kernel only supports up to 4GB RAM.

            The SMP kernel I believe supports up to 16 GB.

            The kernel-hugemem goes on up to 64 GB I believe.

            It has been a while since I looked at this stuff so you may want to take a peek out on google to see what you can find.

            Thanks,

            Rick

            in reply to: ACKs and NACKs coming back as msgType DATA #63639
            Rick Brown
            Participant

              Increase your timeout for those threads.

              in reply to: Unsupported Transaction IDs #63438
              Rick Brown
              Participant

                Please post the output from the message in the error database:

                Curious to see if the message is data or ack message.

                hcidbdump -e -m -L -c

                To get the message ID you can list what is in the error database by typing hcidbdump -e

                This output will give us more info to go on..

                in reply to: process Panic for cloverleaf 3.7.1 #63371
                Rick Brown
                Participant

                  Gosh it has been a while but I think I remember seeing this and a possible patch being the solution.  I think 3.7.1P went to Rev 7.  It appears you are on Rev 6.  You may have to look through the release notes to see if it applies.

                  I would really urge you to upgrade as soon as possible so you can get the latest bug fixes and enhancements.  I believe you are a few versions behind.  I seem to recall it going something like this.

                  3.7.1P

                  3.8.0P

                  3.8.1P

                  QDX Platform 5.1

                  QDX Platform 5.2

                  QDX Platform 5.2.1

                  QDX Platform 5.3

                  QDX Platform 5.4

                  QDX Platform 5.4.1

                  QDX Platform 5.5

                  QDX Platform 5.6

                  in reply to: Db_Vista errors #61980
                  Rick Brown
                  Participant

                    For those of you that are getting dbvista errors that will not clear on Windows you can stop and start the QDX service to clear these instead of rebooting.  This seemed to do the trick for me in the past and may save you a few minutes instead of rebooting.  Go ahead and do a site cleanup before you bring things back up.

                    Good to hear each site will have it’s own locking mechanism.

                    Thanks,

                    Rick

                    in reply to: 5.4.1 Client install error #62244
                    Rick Brown
                    Participant

                      It sounds like your security policies do not agree with the password Cloverleaf installs.  You can change the password manually to fix this.

                      Thanks,

                      Rick

                      in reply to: Upgrade 3.7.1P to 5.4 #62156
                      Rick Brown
                      Participant

                        Hello Tim – It has been a long time…I hope all is well.  =)

                        The main reason in going to 3.8.1 first is so you get the shutdown mode added to your tcl scripts.

                        Thanks,

                        Rick

                        in reply to: Cloverleaf 5.5 Server Install Files for RedHat #62132
                        Rick Brown
                        Participant

                          Max – You will need to contact your customer service rep to get the CD.  You cannot download it unfortunately.

                          If you are not sure of who your CSR is you can call support and find out quickly.  (972) 361-3004.

                          Thanks,

                          Rick

                          in reply to: no-match: no more phrases to try #61941
                          Rick Brown
                          Participant

                            It means you can grab the PDL I referenced here:

                            https://usspvlclovertch2.infor.com/viewtopic.php?t=470

                            in reply to: no-match: no more phrases to try #61939
                            Rick Brown
                            Participant

                              This can be caused by a couple of issues…

                              1.  I used to see this mainly on WAN connections.  The connection times out before all the encapsulation characters are received.  The driver expects to see both beginning and ending encapsulation before the timeout is reached.  The standard mpl-tcp pdl uses <0b> as the beginning characters and <1c0d> as the ending characters.

                              2.  The encapsulation does not match what the driver expects to see.

                              To check, turn up EO and review the log.  When EO is enable all you can see the encapsulation characters in the log file.  Most of the time the message makes it within the timeout but when it doesn’t it puts the no match no phrases error in the log.  If the encapsulation is correct then it is more than likely a timeout issue.  If it doesn’t match then you will need to modify the pdl or have the vendor change their side.

                              If it is timing out you are in luck.   There is a pdl in the tcl section of this board that you can download that has a timeout of 60 seconds built in.  This pdl uses standard <0b><1c0d> encapsulation.

                              I hope this helps.

                              in reply to: Connection Dump Error #61936
                              Rick Brown
                              Participant

                                I want to say that this was a bug and was fixed in the Rev2 patch.  You may want to check the release notes to verify.

                                Thanks,

                                Rick

                                in reply to: Printing out configuration #61868
                                Rick Brown
                                Participant

                                  Quovadx has a site documentation tool that outputs this info into html format making it easy to read or print.

                                  You might want to check with your account rep for a price.

                                Viewing 15 replies – 1 through 15 (of 108 total)