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Topic
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hi all , the process panics for an uknown reason , we would appreciate if somebody could help us out here .. i am attaching the log
[prod:prod:INFO/0: STARTUP_TID] (C) Copyright 1993-2000 Healthcare.com Corp. All Rights Reserved.
[prod:prod:INFO/0: STARTUP_TID] Cloverleaf 3.7.1P Rev6
[prod:prod:INFO/0: STARTUP_TID] Linked by dyap on ren at Wed Mar 21 15:49:32 2001 in /work/cloverrel/cloverleaf/engine/main (build 1)
[prod:prod:INFO/0: STARTUP_TID] Started at Fri Jan 11 20:14:28 2008
[prod:prod:INFO/0: STARTUP_TID] Engine process is 201806 on host itars1
[prod:prod:INFO/1: adt1_cmd] Msg space limit is 0
[prod:prod:INFO/0: adt1_cmd] Applying EO config: ”
[prod:prod:INFO/0: adt1_xlate] Applying EO config: ”
[prod:prod:INFO/0: CBord_JYD] Applying EO config: ”
PANIC: “(ptd)->ptd_msg_delivered_ok == ((struct Message *) 0)”
PANIC: Calling “pti” for thread adt1_cmd
Scheduler State
Thread Events State Priority Runnable PT Msgs
0 0 SCHED_IDLE 0 0 0,0,0
1 0 SCHED_IDLE 0 0 0,0,0
2 0 SCHED_IDLE 0 0 0,0,0
Thread 0
ti: 0x204a39f8
tid : 0
HostPthreadId : 0x1
EventList : 0x204a3b28
PolledEvents : 0x204a3b48
PthreadEvent : 0x204a3c98
ReadyEvents : 0x204a3b68
CtrlMsgs : 0x204a3b88
UserCtrlMsgs : 0x204a3ba8
UserDataMsgs : 0x204a3bc8
StartArgs : 0x0
SchedState : SCHED_IDLE
SchedPriority : 0
Killed : 0
Registered Events
el: 0x204a3b28
elCount : 2
elHead: 0x204a3cd8
elTail: 0x2054d128
ele: 0x204a3cd8
event: 0x204a3c98
prev : 0x0
next : 0x2054d128
ev: 0x204a3c98
evType : PTHREADS
evStrDesc :
evSocket : 0
evMsgQue : 0
evTid : 0
evState : 0
evPtMsg : 0x0
evUserData : 0x0
evCallBack : 0x0
evCbShutdown : 0x0
evRecurFreq :
ele: 0x2054d128
event: 0x20559ad8
prev : 0x204a3cd8
next : 0x0
ev: 0x20559ad8
evType : SOCKET
evStrDesc : Command port listen
evSocket : 9
evMsgQue : 0
evTid : 0
evState : 0
evPtMsg : 0x0
evUserData : 0x205418d8
evCallBack : 0x200607e8
evCbShutdown : 0x200607f4
evRecurFreq :
Polled Events
el: 0x204a3b48
elCount : 0
elHead: 0x0
elTail: 0x0
Ready Events
el: 0x204a3b68
elCount : 0
elHead: 0x0
elTail: 0x0
Outstanding Pthread Ctrl Msgs
pmq: 0x204a3b88
Count : 0
Head : 0x0
Tail : 0x0
Outstanding Pthread User Ctrl Msgs
pmq: 0x204a3ba8
Count : 0
Head : 0x0
Tail : 0x0
Outstanding Pthread User Data Msgs
pmq: 0x204a3bc8
Count : 0
Head : 0x0
Tail : 0x0
Thread 1
ti: 0x205bdba8
tid : 1
HostPthreadId : 0x102
EventList : 0x2055b3f8
PolledEvents : 0x2055e0b8
PthreadEvent : 0x20661018
ReadyEvents : 0x2055e358
CtrlMsgs : 0x205a2ab8
UserCtrlMsgs : 0x205a4208
UserDataMsgs : 0x205a9008
StartArgs : 0x20559b78
SchedState : SCHED_IDLE
SchedPriority : 0
Killed : 0
Registered Events
el: 0x2055b3f8
elCount : 3
elHead: 0x20653f88
elTail: 0x20655678
ele: 0x20653f88
event: 0x20660308
prev : 0x0
next : 0x20654748
ev: 0x20660308
evType : SOCKET
evStrDesc :
evSocket : 14
evMsgQue : 0
evTid : 1
evState : 0
evPtMsg : 0x0
evUserData : 0x20628878
evCallBack : 0x2006056c
evCbShutdown : 0x2005f6f0
evRecurFreq :
ele: 0x20654748
event: 0x20661018
prev : 0x20653f88
next : 0x20655678
ev: 0x20661018
evType : PTHREADS
evStrDesc :
evSocket : 0
evMsgQue : 0
evTid : 1
evState : 0
evPtMsg : 0x0
evUserData : 0x206288e8
evCallBack : 0x2005f6fc
evCbShutdown : 0x2005f6f0
evRecurFreq :
ele: 0x20655678
event: 0x20661218
prev : 0x20654748
next : 0x0
ev: 0x20661218
evType : POLLED
evStrDesc :
evSocket : 0
evMsgQue : 0
evTid : 1
evState : 0
evPtMsg : 0x0
evUserData : 0x0
evCallBack : 0x20060584
evCbShutdown : 0x0
evRecurFreq :
Polled Events
el: 0x2055e0b8
elCount : 1
elHead: 0x20655608
elTail: 0x20655608
ele: 0x20655608 — POLLED event: 0x20661218
Ready Events
el: 0x2055e358
elCount : 0
elHead: 0x0
elTail: 0x0
Outstanding Pthread Ctrl Msgs
pmq: 0x205a2ab8
Count : 0
Head : 0x0
Tail : 0x0
Outstanding Pthread User Ctrl Msgs
pmq: 0x205a4208
Count : 0
Head : 0x0
Tail : 0x0
Outstanding Pthread User Data Msgs
pmq: 0x205a9008
Count : 0
Head : 0x0
Tail : 0x0
Thread 2
ti: 0x208f3b58
tid : 2
HostPthreadId : 0x203
EventList : 0x2089c758
PolledEvents : 0x2089c828
PthreadEvent : 0x20a2d8d8
ReadyEvents : 0x2089c848
CtrlMsgs : 0x2089c8a8
UserCtrlMsgs : 0x2089c918
UserDataMsgs : 0x2089c9b8
StartArgs : 0x2089c6d8
SchedState : SCHED_IDLE
SchedPriority : 0
Killed : 0
Registered Events
el: 0x2089c758
elCount : 4
elHead: 0x20a22ed8
elTail: 0x20a23048
ele: 0x20a22ed8
event: 0x20a2cf88
prev : 0x0
next : 0x20a22f08
ev: 0x20a2cf88
evType : SOCKET
evStrDesc :
evSocket : 21
evMsgQue : 0
evTid : 2
evState : 0
evPtMsg : 0x0
evUserData : 0x20a22e78
evCallBack : 0x2006056c
evCbShutdown : 0x2005f6f0
evRecurFreq :
ele: 0x20a22f08
event: 0x20a2d8d8
prev : 0x20a22ed8
next : 0x20a22f68
ev: 0x20a2d8d8
evType : PTHREADS
evStrDesc :
evSocket : 0
evMsgQue : 0
evTid : 2
evState : 0
evPtMsg : 0x0
evUserData : 0x20a22ea8
evCallBack : 0x2005f6fc
evCbShutdown : 0x2005f6f0
evRecurFreq :
ele: 0x20a22f68
event: 0x20a2d918
prev : 0x20a22f08
next : 0x20a23048
ev: 0x20a2d918
evType : POLLED
evStrDesc :
evSocket : 0
evMsgQue : 0
evTid : 2
evState : 0
evPtMsg : 0x0
evUserData : 0x0
evCallBack : 0x200606a4
evCbShutdown : 0x0
evRecurFreq :
ele: 0x20a23048
event: 0x20a2d958
prev : 0x20a22f68
next : 0x0
ev: 0x20a2d958
evType : ACTIVE_TIMER
evStrDesc :
evSocket : 0
evMsgQue : 0
evTid : 2
evState : 0
evPtMsg : 0x0
evUserData : 0x20a2c518
evCallBack : 0x200605cc
evCbShutdown : 0x0
evRecurFreq : 5.0000
Polled Events
el: 0x2089c828
elCount : 1
elHead: 0x20a22f38
elTail: 0x20a22f38
ele: 0x20a22f38 — POLLED event: 0x20a2d918
Ready Events
el: 0x2089c848
elCount : 0
elHead: 0x0
elTail: 0x0
Outstanding Pthread Ctrl Msgs
pmq: 0x2089c8a8
Count : 0
Head : 0x0
Tail : 0x0
Outstanding Pthread User Ctrl Msgs
pmq: 0x2089c918
Count : 0
Head : 0x0
Tail : 0x0
Outstanding Pthread User Data Msgs
pmq: 0x2089c9b8
Count : 0
Head : 0x0
Tail : 0x0
PANIC: Calling “dbi shutdown” for thread adt1_cmd
PANIC: Calling “dbi shutdown” for thread adt1_xlate
PANIC: Calling “dbi shutdown” for thread CBord_JYD
PANIC: Thread panic—engine going down
PANIC: assertion ‘(ptd)->ptd_msg_delivered_ok == ((struct Message *) 0)’ failed at protocolThread.cpp/700
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Replies
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Gosh it has been a while but I think I remember seeing this and a possible patch being the solution. I think 3.7.1P went to Rev 7. It appears you are on Rev 6. You may have to look through the release notes to see if it applies. I would really urge you to upgrade as soon as possible so you can get the latest bug fixes and enhancements. I believe you are a few versions behind. I seem to recall it going something like this.
3.7.1P
3.8.0P
3.8.1P
QDX Platform 5.1
QDX Platform 5.2
QDX Platform 5.2.1
QDX Platform 5.3
QDX Platform 5.4
QDX Platform 5.4.1
QDX Platform 5.5
QDX Platform 5.6
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My guess it that something grew too big. Check the status on all threads and see how many pending and errored transactions there are.
Check the disk space on your host.
See how big the recovery and error databases are in the exec directory for that process.
If using saved messages, check to see how big your smat files are.
You’ll probably find that one of the above is rediculously huge.
See if you can fix the individual issue, but you may need to reinitialize your database. (Hope not)
Then watch to see what is causing the abnormal growth.
You may need to cycle smat files more often, for instance.
-mh
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