Tim Jipson

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  • in reply to: Site crashing issue #122147
    Tim Jipson
    Participant

      Hi Jason,

      That makes a lot of sense, we do run a lot of script based alerts. I have spot checked the pid files but I haven’t done a full audit while the issue was occurring. That will be my next step, Thank you!

      in reply to: Site crashing issue #122143
      Tim Jipson
      Participant

        Hi Vince,

        Sometimes that has helped. Sometimes I did a whole site db rebuild and there was no change. Sometimes I’d restart everything and have no immediate change but after 5min the gui starts responding correctly. The randomness of the issue has made troubleshooting almost impossible.

        in reply to: proc not available #121840
        Tim Jipson
        Participant

          Have you tried manually editing the netconfig file for the site that the thread is on?

          in reply to: Product improvements? #120313
          Tim Jipson
          Participant

            In short, it would be nice to have a place in the thread properties to add the interface owners email address and possibly the vendor contact. It would be great to assign these fields a variable in the alert config.

            I’ve also got an alert script that I use for several alerts. The script fixes most issues by restarting the interface but if the issue isn’t resolved then an email is sent to the interface team and we need to figure out which analyst needs to be notified.

            I just started using the Groups field in Thread properties to track interface ownership. Now the script also parses the netconfig file to get the interface owners email address and the owner is emailed directly saving a lot of time.

            Yes, I could create an alert for each interface but that’s too much maintenance. The script allows me to have one alert for all OB threads and another for all IB threads and that covers 98% of our alerts.

            in reply to: Update a global variable? #120284
            Tim Jipson
            Participant

              I was missing the gvsave, I did not know that was needed after a gvsetvar. Thank you!

              in reply to: SMATDB Message Order in 19.1.1 #116583
              Tim Jipson
              Participant

                Three minutes after posting this I found the answer under client preferences.

                in reply to: Global Variables Configurator #113936
                Tim Jipson
                Participant

                  Thanks Rob!

                  in reply to: How is a License Key Attached #85294
                  Tim Jipson
                  Participant

                    From what I’ve seen in the past, you only need a new license file if the server MAC address is changing.

                    in reply to: SOAP Error Question #85271
                    Tim Jipson
                    Participant

                      So for the record I just figured this out.

                      The Massachusetts CDC department kept saying use the wsdl, but it doesn’t work right with the java/ws-client. Lots of time wasted here.

                      Minutes after switching to java/ws-rawclient and only adding the end point address I was sending and receiving.

                      in reply to: SOAP Error Question #85270
                      Tim Jipson
                      Participant

                        This is the sample message that I’m working with and I have gotten this to work in the SOAP UI utility.

                        Code:



                         
                             
                               
                                   ccghlsevenqa
                                   Q2dtaWlzODAx
                                     
                             
                         
                         
                             
                                BMC              
                                QkhTfF5+XCZ8DQpNU0h8Xn5cJnx8fHx8MjAxNzA2MDcxNTUyNTh8MTg2NTJ8UUJQXlExMV5RQlBfUTExfDF8VHwyLjV8fHxBTHxORXx8fHx8fHwNClFQRHxaMzReUmVxdWVzdCBJbW11bml6YXRpb24gSGlzdG9yeV5ITDcwNDcxfDk4NzN8NTAwMDcwNF5eXkJNQy1NUk5eTVJ8QVBQTElDQVRJT05eSU5QRk9VUnx8MTk4NDA5MTh8TXwxMDEwIE1BSU4gU1ReXkJPU1RPTl5NQV4wMjExOC0wMDAwXlVTXlB8fHwNClJDUHxJfDFeUkQmcmVjb3JkcyZITDcwMTI2fFJeUmVhbCBUaW1lXkhMNzAzOTQNCkJUU3wxfA==
                             
                         

                        in reply to: Alert for *Last Rd: Never* #83112
                        Tim Jipson
                        Participant

                          That only works if a message has been received prior to 30 minuntes. If that thread is restarted and a message is never received then lastr will not trigger.

                          I had to use cron to schedule a script that parses hcimsiutil data to alert properly. In most cases I wouldn’t care if the “Last Rd” and “Last Wt” values were Never but this is a special case.

                          in reply to: No Subject or Message in Alert email #75834
                          Tim Jipson
                          Participant

                            Richard, I think your issue is different from Carol’s. My 1st thought is that you should check for a ghost process.

                            Code:

                            ps -ef|grep hciengine|grep $threadname

                            Carol, Granted this is a very old issue but you should post your email code.

                            Tim J.

                            in reply to: Cloverleaf Supported Versions of Redhat #76487
                            Tim Jipson
                            Participant

                              Hi Mike, Are you running RHEL 6.2 in 32-bit or 64-bit?

                              Thanks,

                              Tim J.

                              in reply to: Multiserver connection status question #75480
                              Tim Jipson
                              Participant

                                Jim, Thanks for the info.

                                in reply to: Converting DFT^P03 HL7 to flat file #72736
                                Tim Jipson
                                Participant

                                  I had to do this same thing(or at least something similar) a while back and the only way I found to create a batch file was to do it outside of cloverleaf.

                                  First, I’ve got a thread that saves one message per file then I use crontab to kick off the script below once an hour


                                  #!/bin/bash
                                  #
                                  # Written by: Tim Jipson – Systems Integration Developer – NorDx Labs
                                  # Purpose: Cloverleaf outputs one hl7 record per .dat file. This script merges
                                  #
                                  [code]
                                  #!/bin/bash
                                  #
                                  # Written by: Tim Jipson – Systems Integration Developer – NorDx Labs
                                  # Purpose: Cloverleaf outputs one hl7 record per .dat file. This script merges
                                  #

                                Viewing 15 replies – 1 through 15 (of 42 total)