Tim Jipson

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  • in reply to: Retention Time of SMAT #122628
    Tim Jipson
    Participant

      We keep 1 year of smatdb on everything. Each of our sites are on their own file systems, the largest is 600GB. Also we cycle them nightly using clControl.tcl but I have a second script that puts them into yyyy-mm named directories.

      in reply to: Alert questions #122556
      Tim Jipson
      Participant

        Since the alerts are run inside of a site process you don’t need to setsite.

        You can always force an echo into a log of your choice.
        exec echo “Outbound Queue Depth – $threadname \n” >> $log_path

        in reply to: HTTPS to Epic #122550
        Tim Jipson
        Participant

          Your Cloverleaf is throwing the error? Post your log.

          I don’t know it this will help buy I’ve posted a couple images of our interconnect thread setup.

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          in reply to: Alert questions #122547
          Tim Jipson
          Participant

            Alerts are controlled by the MonitorD so check that log for errors.

            I’ve attached my generic alert script and a generic alert file so you can see how I use the script. The script itself lives on the master site but each alert file needs to live on each site.

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            in reply to: HTTPS to Epic #122540
            Tim Jipson
            Participant

              Hi Jason, Looks like it was a firewall issue on the F5 load balancer.

              in reply to: 2022.09.04 Patch #122498
              Tim Jipson
              Participant

                Hi Jason, We were running 9.1 with 2022.09.03 and everything was running great. Then the server admin applied ‘patches’ that brought the engine up to RHEL 9.7. It has been an absolute living hell since then.  The server admin says 9.7 can’t be backed out so we trying to avoid a server rebuilt and hoping that 2022.09.04, being one minor version from certified, will be more stable.

                The biggest issue we are seeing is hcienginestop does not work. Migrating to hcienginerestart has helped but there is still massive instability.

                 

                This is a rely from Infor I got a couple weeks ago:

                Based on KB2282305, RHEL 9.1 is the latest authorized version for Cloverleaf 2022.09.03. For Cloverleaf 2022.09.04, the authorized version is RHEL 9.6. For more information, please refer to the attached KB article.

                in reply to: HTTPS to Epic #122480
                Tim Jipson
                Participant

                  Interconnect doesn’t Need https. We have a couple standard tcp-ip connections interconnect. The big issue we had was a load balancer routing issue. The connection worked when connecting directly to one one the interconnect servers but not the load balancer.

                  in reply to: 2022.09.04 Patch #122479
                  Tim Jipson
                  Participant

                    Thanks, Ramachandran! I’d love an update next week if you have time.

                    Jason, It is far easier to install a patch than do a major version upgrade. Also, most hospitals I’ve worked at have no desire to be bleeding edge.

                    in reply to: Site crashing issue #122431
                    Tim Jipson
                    Participant

                      I did double check all the folders, but I’ve never seen an issue with fileset-local folders not automatically cleaning up.

                      Maybe memory leak is the wrong term, but we are now monitoring the server’s free memory and restarting hciss when memory gets low, about every 3-4 weeks I think.

                      in reply to: Statistic Database tool #122223
                      Tim Jipson
                      Participant

                        Thanks Jim, unfortunetly our smatdb files are encrypted so that won’t work. I was able to use Charlie’s hcismatdb script to get my counts. Aside from the code for looping through the directories, this is all the code I needed then I just parse what is returned in msgCount.

                         

                        msgCount=/hci-scripts/msgCount/hcismatdb.tcl -i $smatFile -orsf tempsmat -site ${site:1}

                        in reply to: Site crashing issue #122219
                        Tim Jipson
                        Participant

                          We have tracked this issue down to a memory leak in CloverleafHostServer. I’ve seen the host sever use over 5GB over the course of a month, restarting the host server drops memory usage to under 1GB. Since we’ve been doing weekly host server restarts, we have not had any site crashing issues.

                          in reply to: Command line Smat #122201
                          Tim Jipson
                          Participant

                            Jim, All that script does is read messages out of smat and then creates a new file. I need to modify the smatdb file. I opened a ticket with Infor, hopefully I’ll get some useage info for smatdbdelete.

                            in reply to: Command line Smat #122200
                            Tim Jipson
                            Participant

                              Thanks Jim, I’ll check that out

                              in reply to: Command line Smat #122199
                              Tim Jipson
                              Participant

                                I actually just found “smatdbdelete”, I think this is what I need. Would anyone have the proper syntax for this command?

                                 

                                in reply to: Using local db to capture and compare data #122195
                                Tim Jipson
                                Participant

                                  I’m doing something similar using a couple global variables in an xLate. If the new message matches the old GVs then the message is supressed. If the new message does not match the old GVs then the GVs are updated and the message is sent.

                                Viewing 15 replies – 1 through 15 (of 57 total)