[Courtney Bush]

Hi there Jim,

I’m actually talking about products that gather logs from applications, parse them, and then create dashboards, reports, alerts – such as those provided by Nitro/Accuvant, Alert Logic, MainNerve, etc.  While I feel Cloverleaf does a sufficient job with alerting, none of our 100+ apps really have alerting logic for their side of the interfaces (i.e., let our analysts or Ops folks know when there’s a queue on their outbound interface), failed saves to the database, failed posting to accounts, etc that could be used to improve the quality of proactive support or reporting ability of the application.  There’s a whole other side of these products that have to deal with security, compliance, monitoring of hardware/database/OS, and much more.  

But what I am looking to find is if anyone else has dealt with this type of product as it relates to Cloverleaf and if so, what benefit they found it to be

[Courtney Bush]

We

[Courtney Bush]

Michael was right on – when I contacted support, they led me to do the same thing.  I remember adjusting this after installing basic security on 5.3, but when we upgraded to 5.6 and had to re-install 5.6, it slipped my mind.

Thanks all!

[Courtney Bush]

I have my administrator certs in both places.

I struggled through the documentation as well.  Its been very much a trial and error process, and I continue to learn about basic security.  For instance, when recently upgrading from 5.3 to 5.6, I didn’t see any documentation stating this, but I had to re-upgrade to basic security (from none) and also make sure the certs for admin and users was where it needed to be.  Not difficult and makes perfect sense, but undocumented as part of the 5.6 installation documentation.

Unfortunately, basic security has tickled internal audit (thankfully in a good way) so we’ll be keeping it  🙂

[Courtney Bush]

1.  We have 8 sites (three markets) with 159 threads and 30 processes combined.  In the next year, our largest projects consist of a new EMR (30 interfaces) and replacing an entire HIS (50 interfaces).  We hope to be upgrading from 5.3Rev1 HA to 5.6 HA shortly after McKesson QAs 5.6.

2.  We have FT architect (myself), a FT developer, and another architect that spends probably 40% of their time on interfaces.  We have an Ops staff that monitors Production interfaces 24×7 and handles first tier support (initial contact of analysts, vendors for connection/queue issues).

3.  Non-discretionary time is completely manageable (we haven’t had an off-hours call in over three months).  Our discretionary time is up and down, depending on the project load at the time.  Right now we’re staffed where we need to be to handle the next year.

[Courtney Bush]

OK, let’s try adding that attachment again….

[Author]

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