Vanessa Rivera

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May 21, 2018 at 8:56 pm in reply to: Processes are not coming up in Cloverleaf 6.1 #86247
Vanessa Rivera
Participant
We are on 6.1 and that seems to work for our sites. We have not moved to 6.2 yet.
May 21, 2018 at 8:49 pm in reply to: Processes are not coming up in Cloverleaf 6.1 #86245
Vanessa Rivera
Participant
What we do at our site is turn all the processes off in that site and once everything is down we turn on the process that is giving us the issue. Once that process comes back up we slowly start to turn on the remaining processes one by one.

Hope this helps.
July 15, 2016 at 2:38 pm in reply to: Connecting to a Shared Drive #84276
Vanessa Rivera
Participant
It worked! Thank you. However, I have another issue the UPOC keeps looping and grabbing the same file over and over again.
May 12, 2016 at 7:59 pm in reply to: Getting ACKS 24 hours after message was sent outbound #84016
Vanessa Rivera
Participant
This message was sent from Cloverleaf at 15:03:33

MSH|^~&|PATIENTKEEPER|PATIENTKEEPER|||20160509154922||DFT^P03|29061-113|T|2.4

NextGen didnt ACK until 16:14:00 and thats when the message was processed:

MSH|^~&|NextGen Rosetta|NextGen Clinic|Billing System|Billing System|20160509161433085||ACK|300000|P|2.3

MSA|AA|29061-113

I have another one where the message shows sent on 5/9/2016 @ 3:03pm and I didnt get the ACK until the message was process in NexTgen at 6:33am on 05/10/16.
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