Tria Zitterkopf

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  • in reply to: upgraded to 5.7..now have an issue with the HL7 format #69620
    Tria Zitterkopf
    Participant

      I have to correct my previous response.  My changes created other problems on other xlates.  So I called support to get help.  They figured out what I need to do.  Since I cannot reconfigure the xlate format using Orm, I have to save it with ORM and then go into the xlate file itself and change the name to Orm and save it using wordpad.  I haven’t tried it yet, but it looks promising.

      in reply to: upgraded to 5.7..now have an issue with the HL7 format #69618
      Tria Zitterkopf
      Participant

        My xlate is reading the correct format now.  I deleted Orm in the variant…and changed ORM to the correct format.  The xlate still didn’t see the correct format until I copied the Orm file under messages back in and renamed it to ORM  (from a backup).   Now everything seems fine.  There’s probably a better way to fix this, but at least it’s working again.

        in reply to: upgraded to 5.7..now have an issue with the HL7 format #69617
        Tria Zitterkopf
        Participant

          Yes….the xlate references a variant.  Within the variant they created Orm instead of changing ORM.  Within a variant, if you want to change an order format should you change ORM instead of creating a new message?  Maybe I should try to find the changes, delete Orm and put them in ORM.  They also have fields in the variant like Pv1 instead of PV1.  Should changes have been made in the PV1 field and saved?

          Your help is greatly appreciated…tria

          in reply to: & in component #67867
          Tria Zitterkopf
          Participant

            Thank you!  You were right.  I just had to add the extra detail.  I am so grateful!  Now on to the next part…tria

            in reply to: On-Call Compensation? #57776
            Tria Zitterkopf
            Participant

              I read the different “on call” scenarios with interest.

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