[Jackson]

Hi Carl,

I’ve had issues in the past with our Cloverleaf 19.1 system thinking it has sent the email, but in reality it failed at the email server point.

I was able to diagnose this by looking in the <process_name>.log file located at %HCISITEDIR%\exec\processes\<process_name>

In that file I was getting instances of “RESPONSE: 452 Insufficient disk space” from the server, but that was the only indication that the email failed.

I’m not sure if this is exactly the same issue you’re having, but I felt it worth mentioning my experience and pointing out that error log file.

Hope you get to the bottom of this one.

Cheers

Jackson

• This reply was modified 2 years, 4 months ago by Jackson.

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