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I set up an alert a few months ago that will send out an email if there are no messages sent within a 30 minute time frame. I tested this out in both our test and production environments. I got the alert to fire correctly in both of the environments. This past weekend there was no traffic on the particular thread for over 5 hours and no emails were sent. I took a look at the alert.log file and saw that the alert did fire off correctly, but none of the intended recipients received any emails. Has anyone ever came across this issue?
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