[Gina Borden]

Thank you for the clarification!

[Gina Borden]

Thanks Jim!!  See you’re still helping me out!!!

Hope you are doing well!

[Gina Borden]

Love this!!  Happy Holidays!

[Gina Borden]

FYI – this issue ended up being a file permission issue:

1. First I removed the T to the smatdb file  – chmod o-t cernerORU_SAVE.smatdb
2. Second I added the w to the smatdb file  – chmod u+w cernerORU_SAVE.smatdb
3. Third I added the w to the smatdb-shm file  – chmod u+w cernerORU_SAVE.smatdb-shm
4. I restarted the process after each one of these changes to see if it was fixed.

I compared the file permissions to a smatdb that was working

[Gina Borden]

We started receiving this error this afternoon.  We are new to SMAT DB, so I’m not sure where to go with this.  We tried running the clControl.tcl cleanup.  Any help would be appreciated.

 

[pd :open:ERR /0:summitADT_OUT:03/26/2021 16:11:04] Initializing secondary for summitADT_OUT when not present
[pd :open:ERR /0:summitADT_OUT:03/26/2021 16:11:04] Error 26 ‘file is encrypted or is not a database’ while executing ATTACH ‘summitADT_OUT.smatdb-sec’ AS sec; in summitADT_OUT
[pd :open:ERR /0:summitADT_OUT:03/26/2021 16:11:04] Error 8 ‘attempt to write a readonly database’ while executing INSERT INTO main.smat_msgs SELECT * FROM sec.smat_msgs; in summitADT_OUT
[pd :open:ERR /0:summitADT_OUT:03/26/2021 16:11:04] Initializing secondary for summitADT_OUT when not present

[Gina Borden]

Ok, that was my plan if I couldn’t find an answer here first.

Thanks for your help!

[Gina Borden]

The server is AIX – version 6.1

The client is on a Windows 7 Enterprise machine

version 6.0.2.0P

[Gina Borden]

I hadn’t tried the test before, but when I did, I got “Failed to send message” (see attachment)

I’ve also attached the alert setup.

I do get other emails from the server, but not from within the Cloverleaf application.

Thanks for your help!

[Gina Borden]

My Network Administrators finally figured this out.  

Under:

Control Panel

Administrative Tools

Windows Firewall with Advanced Security

Inbound Rules

hciaccess was Blocked.  They set this to “Allow the connection”

Now my tester is returning a result.

[Gina Borden]

I’m only using it to access AIX and run commands.  I will try the puTTY.  

Thanks for your input!

[Gina Borden]

We have a new pc with Windows 8, and are also having trouble installing the 5.8.5.0 patch.  Has anyone found a way to get the patch to install correctly?

Thanks,

Gina

[Gina Borden]

Do you know what is the next release that includes 2.7 variant?  Do you have an idea of how long migrating would take?

Gina

[Gina Borden]

I’m not familiar with HRL, I see that it lets you name segments, but I’m not sure how that would help with this?  I’m also not great with tcl, I just do the basics.

I have a VRL set up with the data elements I need.  I’m just not sure what the next step should be.

Thanks,

Gina

[Gina Borden]

I have never dealt with anything like this.

[Gina Borden]

We have a restart script that we have been using for about 5 years, we schedule it in cron to start every night at midnight.  Basically it creates a list of sites, and goes through each site, shuts down the processes, then restarts the process.  

My problem is our site shutdowns and startups, whether initiated through the script or manually, are really sluggish.  I have had to increase the timeout a couple of times now.

Does anyone have any idea why this would be?  We are on version 5.3, on an AIX platform.  I am hoping for  a new server and cloverleaf upgrade this year, but need some help with this until them.

Any help would be greatly appreciated.

Gina

[Author]

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