[Eileen Pitts]

The server only has one IP address and the other 3 PC’s with the client loaded work just fine.  It is just this one PC that isn’t cooperating.  Anyone know exactly which version of Java I need to run QDX 5.7 on that PC?

[Eileen Pitts]

Since I want the new server on a more current version of QDX would I first load the new server with 5.7(which is the version we are currently running), then get the tarred file, then after that is good upgrade to QDX5.8?

[Eileen Pitts]

Has the tech support phone number and email address changed?

[Eileen Pitts]

We recently upgraded from QDX5.3 to QDX5.6.  I have two questions:

1.  This is an FTP connection, did something change with the FTP’s in 5.6?

2.  I have a tcl script in TPS Inbound DATA (mk_path_oru) which calls a package(package require kd).    I found this tcl in $HCISITEDIR/tclprocs/lib  it contained the tcl command “translit” so I used vi and removed the line.  Afterwards, I did the mktclindex, since this has something to do with a package do I need to do something else to set it in?

[Eileen Pitts]

This is a clip from the log right before it just kills the process:

[cmd :cmd :INFO/0:  results_cmd:07/17/2009 14:20:00] Receiving a command

[cmd :cmd :INFO/0:  results_cmd:07/17/2009 14:20:01] Receiving a command

[cmd :cmd :INFO/0:  results_cmd:07/17/2009 14:20:01] Received command: ‘fr_path_file pstop’

[cmd :cmd :INFO/0:  results_cmd:07/17/2009 14:20:04] Doing ‘pstop’ command on thread ‘fr_path_file’

[cmd :cmd :INFO/0:  results_cmd:07/17/2009 14:20:04] Receiving a command

[cmd :cmd :INFO/0:  results_cmd:07/17/2009 14:20:04] Command client went away.  Closing connection.

[pti :sign:WARN/0: fr_path_file:07/17/2009 14:20:04] Thread 3 received signal 11

[pti :sign:WARN/0: fr_path_file:07/17/2009 14:20:04] PC = 0xd37eced8

[dbi :dbi :ERR /0: fr_path_file:07/17/2009 14:20:04] dbiIclDeregister: Not registered: ‘fr_path_file’

[Eileen Pitts]

Yes, it is in Net Config and up and green on the Network Monitor.  It is an ftp thread.

[Eileen Pitts]

I looked at the log at shutdown and the to_sms_xlate found the leaked handles in the Xlate interpreter.  There are 3570 messages with under the Allocated by column.  Can you give me insight into where to go to find this mess and correct it?

[Eileen Pitts]

Thank you, I will do this.  How do we find out where the memory leak is so that we don’t have to cycle the process every couple of days?

[Eileen Pitts]

I am on QDX5.3 running on AIX5.2 and I am having the same problem.  I looked at $HCIROOT/server/server.ini and I don’t have an entry for jvm_args.  Should I have this and where should it sit in this ini file?

[Eileen Pitts]

I figured it out.  I was doing lappend $dispList KILL and CONTINUE two times and I think I confused it.   😳

[Author]

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