XPM Data Fetch Failed

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  • Creator
  • #50404
    Gena Gill

    I keep getting the error:  XPM Data Fetch Failed (304) on certain messages.  On searching the Clovertech forum, I found that most of these are caused by control characters in the message, however, I don’t find that’s the case here.

    I’m on version 5.6, and am sending ADT messages.  The receiving system only accepts the following segments:  MSH, EVN, PID and PV1.  I had originally used Pathcopy to copy only those segments to my translation, but I was having so many errors, that I created a variant instead, and used only these segments.  That cut my errors in half.

    I found that I can stop the errors completely if I deactivate the following IF statement:

    If 0(0).PV1.#17(0) eq @null

     Copy 0(0).PV1.#7(0) –> 0(0).PV1.#17(0)

    If PV1 17 is null, I do need to copy PV1 7 to that field, so leaving it disabled isn’t an option.  I can’t figure out why deactivating this IF statement would stop the error message.

    Does anyone have any ideas?

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  • Author
    • #66003
      Robert Milfajt

      What is the value of PV1.7 and PV1.17 on the messages that produce the error?

      Robert Milfajt
      Northwestern Medicine
      Chicago, IL

    • #66004
      Gena Gill

      In each case PV1 7 is populated and PV1 17 is as well.  So, the IF statement shouldn’t apply.

      I have other messages that also have both populated and they didn’t errror.

    • #66005
      John Mercogliano


       Try setting your if statement to 0(0).PV1.#17(0).[0]

      The if clause in the xlate can not handle multiple values for comparison.

      If your data looks like 1234^lastname^firstname

      If you use 0(0).PV1.#17(0) then the if would receive a list of three values.  I suggest [0] assuming all doctors have an ID, otherwise use [1] to check if the last name exists.

      Hope this helps,

      John Mercogliano
      Sentara Healthcare
      Hampton Roads, VA

    • #66006
      Gena Gill

      Problem Solved, Thanks for your help!

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