Thanks to everyone who contributed to this effort. After looking at the results and talking with our trainers, we have decided on the approach described below.
XML in Cloverleaf is part of a larger set of technologies we’re referring to as “Advanced Protocols.” The most frequently requested topics that fall under Advnaced Protocols include XML, HTTP and ODBC. To focus on the most relevant information, the Advanced Protocols training will only focus on how these technologies are implemented and used within Cloverleaf.
A multi-tiered approach to Advanced Protocols include three offerings:
1. Offer Advanced Protocols CBTs that train the customer in the use of Advanced Protocols as they relate to Cloverleaf.
2. Conduct a webinar at a client’s request for a flat connection fee. The price and content would be negotiated with each customer on a case-by-case basis.
3. Conduct an on-site session for Advanced Protocols with the price and content to be negotiated with each customer on a case-by-case basis.
I believe this approach allows customers the flexibility to meet their needs in a cost-effective way.
Before receiving training on Advanced Protocols as they relate to Cloverleaf, customers should complete a course or tutorial on the basics of the necessary technology. Many good tutorials are available for free or for a fee online.
Interested customers can locate tutorials and training through a web search or visit the World Wide Web Consortium (http://www.w3.org/).
Our goal is to start releasing the CBTs by the end of 2009. That goal is contigent upon training schedules and workload on other projects and should not be viewed as a firm delivery date. Currently, our training team is refreshing and releasing updated versions of our core CBT offerings.
If you are interested in purchasing any of our current CBTs, you can contact Kathy Pickett at email@example.com for details on pricing and availablility.