Version 5.7 Server Connection Error

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  • Creator
    Topic
  • #50761
    Mauricio Garzon
    Participant

    Hello Cloverleafers,

    Has anyone seen this problem when trying to connect to the server? Installed the client on my workstation but can’t seem to connect to the server. Verified we have opened up the ports needed…..could this be a firewall issue? Any suggestions would be helpful.

    Thanks,

    M

Viewing 3 reply threads
  • Author
    Replies
    • #67425
      Tom Rioux
      Participant

      One simple thing to try, but it may not be the solution, is to bounce the host server and see if you still run into the issue.

      Thanks…Tom

    • #67426
      Rob Abbott
      Keymaster

      Looks like a routing issue — can you ping the server from your workstation?

      Rob Abbott
      Director, Product Management - Infor Cloverleaf

    • #67427
      Mauricio Garzon
      Participant

      I can ping to the server from my workstation. So communication is there….

    • #67428
      Rob Abbott
      Keymaster

      suggest you contact support about this issue (assuming you are under maintenance with Healthvision)  techsupport@healthvision.com

      Rob Abbott
      Director, Product Management - Infor Cloverleaf

Viewing 3 reply threads
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