STAR Discharging all patients – End of Month

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  • Creator
    Topic
  • #51224
    Tim Wanner
    Participant

      Has anyone else encountered issues with the month end process STAR initiates on the last day of the month?  One of our facilies sends out ~10,000 A08’s and A03’s from 12:00 to 00:45.  We send those to roughly 25 other downstream apps.  Ultimatley Cloverleaf is flooded causing around 1.5 to 2 hour delays to some critical apps.

      The obvious solution is for STAR to batch the output, but I was wondering if any Clovertechers had developed a way to “throttle” the month end process.

      Tim

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      Replies
      • #69270
        David Barr
        Participant

          Yes, we have this problem as well, and we’re trying to figure out how to handle it.

        • #69271
          Alice Kazin
          Participant

            Some Star users have a separate interface line for the flood.  We do not have the separate line.  We have our line from Star in one site and we send the messages to 3 other sites via local host connections in order to spread out the work among 4 sites. We get approximately 15,000 additional messages on flood night and we have 31 outbound ADT interfaces.

          • #69272
            Tim Wanner
            Participant

              The STAR team is pursuing this method.  Thanks for your responses.

              Tim

              From: hisnet@googlegroups.com [mailto:hisnet@googlegroups.com] On Behalf

              Of Beall, Jim

              Sent: Tuesday, September 22, 2009 07:41

              To: hisnet@googlegroups.com

              Subject: RE: Series Patient Auto Discharge/Readmit at End of Month

              Question

              There’s a fairly common customization to the series discharge/re-reg

              process you can request that pauses the process every so often for a few

              seconds to let other transactions (such as orders and new registrations)

              go through.  We have it here.

              I don’t remember the specifics (how often the process pauses or how long

              it waits) but its impact on the issue you describe was significant.  It

              will cost you – at least it cost us when we requested it in 2005 – but

              it’s worth it.

              Jim Beall, Sr. Programmer Analyst

              Columbus Regional Hospital

              Columbus, Indiana

              (812) 376-5018

              P Please consider the environment before printing this email


              Original Message


              From: hisnet@googlegroups.com [mailto:hisnet@googlegroups.com] On Behalf

              Of Tina Carroll

              Sent: Monday, September 21, 2009 6:22 PM

              To: hisnet

              Subject: Series Patient Auto Discharge/Readmit at End of Month Question

            • #69273
              Craig Weldy
              Participant

                Tim,

                   

                   We too requested and paid for this enhancement. While we where at it however, we had them give us a screen that allows us to modify the number of messages to pass before it pauses to let live data through as well as how many seconds to pause before continuing with the month end discharge/readmits.  This way we could tweek it so that it was the most efficient for our system.  

                    Since putting it in, we have not had a single complaint of delayed live data.

                    It was well worth the cost.

                Craig Weldy
                Senior Interface Analyst
                Beacon Health System
                South Bend, In, 46615

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