recovering corrupted smatdb

This topic has 4 replies, 4 voices, and was last updated 1 year, 4 months ago by James Nelson.

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March 24, 2020 at 9:33 am #116053

James Nelson
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We use encrypted smatdb on 6.2.3. I had a couple of the smatdb files loaded in the smatdb tool when they were cycled automatically by our script. Now I can’t read the data in the files. I’m getting a message that says the password is invalid. Does anyone know of a method to recover these files?

Thanks!

Jim
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- March 25, 2020 at 11:10 am #116105
  
  Rob Abbott
  Keymaster
  
  Hi James, I suggest you open a support case on this issue.
  
  Rob Abbott
  Director, Product Management - Infor Cloverleaf
- May 20, 2021 at 11:02 am #118868
  
  Steve Williams
  Participant
  
  Jim, Did you ever get a resolution. This issue just happened on my site today and we’re using v6.2.3, too.
- November 18, 2022 at 10:57 am #120089
  
  Neema Kapadia
  Participant
  
  Hi!
  
  Need to know if this issue was resolved and how.
  
  We are seeing the same issue and need to know how to resolve it.
  
  Thank you.
- January 12, 2023 at 5:03 pm #120146
  
  James Nelson
  Participant
  
  Sorry, I didn’t get a notification that anyone had replied to my post. I never did get it resolved, but I also didn’t open a support case for it. I’d also be interested to know whether it is fixed in a later version of Cloverleaf.
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