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recovering corrupted smatdb

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  • March 24, 2020 at 9:33 am #116053
    James Nelson
    Participant

      We use encrypted smatdb on 6.2.3.  I had a couple of the smatdb files loaded in the smatdb tool when they were cycled automatically by our script.  Now I can’t read the data in the files.  I’m getting a message that says the password is invalid.  Does anyone know of a method to recover these files?

       

      Thanks!

       

      Jim

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      • March 25, 2020 at 11:10 am #116105
        Rob Abbott
        Keymaster

          Hi James, I suggest you open a support case on this issue.

          Rob Abbott
          Cloverleaf Emeritus

        • May 20, 2021 at 11:02 am #118868
          Steve Williams
          Participant

            Jim, Did you ever get a resolution. This issue just happened on my site today and we’re using v6.2.3, too.

          • November 18, 2022 at 10:57 am #120089
            Neema Kapadia
            Participant

              Hi!

              Need to know if this issue was resolved and how.

              We are seeing the same issue and need to know how to resolve it.

              Thank you.

            • January 12, 2023 at 5:03 pm #120146
              James Nelson
              Participant

                Sorry, I didn’t get a notification that anyone had replied to my post.  I never did get it resolved, but I also didn’t open a support case for it.  I’d also be interested to know whether it is fixed in a later version of Cloverleaf.

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