Queue depth colors not loading on other machines

[Nate Kruse]

For a site, we change the depth colors and save them.  When we close the site and reenter it, the depth colors reflect our changes.  We then go to a different computer and open the same site.  The depth colors are not reflected.  The depth colors are set to the defaults.

Anyone else encounter this or am I missing something?  I would think that depth colors are saved with the site, not with the computer.

Thanks,

Nate.

Topic

[Jim Kosloskey]

Nate,

What release level of Cloverleaf(R)?

We are on 5.2 and I do not see that behavior – I think.

Jim Kosloskey

email: jim.kosloskey@jim-kosloskey.com 29+ years Cloverleaf, 59 years IT - old fart.

[Nate Kruse]

We are on 5.5rev1.  It is strange.  We wouldn’t expect this behavior, but several of us have confirmed it.

[James Cobane]

Nate,

Those settings are stored at the client level (within the client.ini), not the server.

[Nate Kruse]

Thanks guys for your replies.  It is appreciated.

[Jim Kosloskey]

Jim,

Are you sure?

When I make my changes, I see the siteInfo file on the server change as I would expect it to.

That is always where that information was kept and if they are not using it, then why do I see it change?

Thanks,

Jim Kosloskey

email: jim.kosloskey@jim-kosloskey.com 29+ years Cloverleaf, 59 years IT - old fart.

[Jim Kosloskey]

Jim etal,

Sorry I was playing with the wrong colors – I was playing with the Site bar, etc.

Pay no attention to the man behind the screen – carry on!

Jim Kosloskey

email: jim.kosloskey@jim-kosloskey.com 29+ years Cloverleaf, 59 years IT - old fart.

[Jim Kosloskey]

All,

But on this topic (it is the man from behind the screen again  🙄 ) is the GenericApp file in the HCISITEDIR/AppDefaults/GenericApp file no longer used to determine the queue depth colors, etc.?

Thanks,

Jim Kosloskey

email: jim.kosloskey@jim-kosloskey.com 29+ years Cloverleaf, 59 years IT - old fart.

[James Cobane]

I haven’t played with the GenericApp file in a long while, but I’m not sure it would override the settings at the client level.  If I get some time, I think I might play around with it to see what gives; copy it to the site level, modifiy it for that site, then see if it is effective with/without changes at the client level (from the client options within the NetMonitor GUI).

Jim Cobane

Henry Ford Health

[Author]

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