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QDX-5.3 rev 3 on AIX-5.2 problems??

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  • September 1, 2005 at 11:21 pm #48016
    Francis Kalinoski
    Participant

      Has anybody had any significant problems with installing QDX-5.3 rev3 on an AIX-5.2 platform?

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      • September 7, 2005 at 3:32 pm #57317
        Anonymous
        Participant

          Well,

          We are on AIX 5.1 and we went live with QDX 5.3 and Rev3.

          During the testing phase we did encounter several panics (SIGNAL 11). Quovadx put in

          Rev 3. Patch.

          Now we are on live in the last several days Engine panics due to SIGNAL -11 interrupt.

          At this time of writing no one is able to address this issue.

          -Reggie-

        • January 5, 2006 at 11:50 am #57318
          Colin Dalton
          Participant

            Reggie,

            I am using aix 5.2 Rev 5.3 with the Rev3 Patch and have been getting signal 11 panics and haven’t been able to get to the bottom of the problem.

            did you ever find a way around this ?

          • January 5, 2006 at 12:37 pm #57319
            James Cobane
            Participant

              Colin,

              There is one parameter that may need to be set in the /etc/environments file that alleviates issues with sporadic panics; it is the parameter AIXTHREAD_MNRATIO=1:1  and applies to AIX 5.1 or >

              I would check with Quovadx support in regards to this to validate that this is applicable to your situation.  They can provide you with the details.

              Hope this helps.

              Jim Cobane

              Henry Ford Health

            • January 5, 2006 at 3:29 pm #57320
              Colin Dalton
              Participant

                Jim

                Thanks for the response its much appreciated. I’ve made the change to the /etc/environment file stopped and started our entire lpar and have just started re running my messages. Hopefully this will sort out the problem

                Failing this I suspect a screen dump will need to be sent to quovadx to ascertain whats happening

                Colin

              • February 7, 2006 at 7:43 pm #57321
                Anonymous
                Participant

                  Hi,

                  our issue was resolved by QUOVADX. we had to edit the

                  NetConfig file and change as follows:

                  KEEPMSGONDISK 0

                  Hope this helps.

                  thanks

                  Reggie

                • February 8, 2006 at 2:19 pm #57322
                  Colin Dalton
                  Participant

                    Hi Reggie

                    Have logged this with quovadx through our support

                    AIXTHREAD_MNRATIO set correctly

                    KEEPMSGONDISK 0 is set in the NetConfig

                    Hope I get a speedy resoloution to this

                    Thanks

                    Colin

                  • February 9, 2006 at 4:49 pm #57323
                    Anonymous
                    Participant

                      Hi Colin,

                      in the netconfig file you need to replace every entry for KEEPMSGONDISK. Most of them will have value 1 for it. You will need to replace it with zero.

                      The other thing is after making changes bounce the entire site.

                      Let me know if you still have issues with it.

                      thanks

                      Reggie

                    • February 13, 2006 at 11:05 am #57324
                      Colin Dalton
                      Participant

                        Hi Reggie

                        All the KEEPMSGONDISK are at zero.

                        I run 2730 hl7 messages through the engine and 2727 get loaded into my database fine my process drops and I get a Thread 0 received signal 4

                        error now.

                        The three messages that didn’t get loaded are held in the recovery database ok as I have this enabled. When I start my process up again the other messages load no problem and are removed from the recovery database.

                        I have tested the three messages that initially don’y load together and individually and they load no problem.

                        There are never any entries in the error database.

                        I have to send all 2730 hl7 messages to get this error generated so i can send a log file and msg dump for quovadx.

                        I’m keeping faith that quovadx can get to the bottom of this.

                        Thanks

                        Colin

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