Problem with setroot command

This topic has 2 replies, 1 voice, and was last updated 16 years, 8 months ago by Mark McDaid.

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January 15, 2008 at 1:35 pm #49750

Mark McDaid
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I’m trying to do some work on our DR box which is offsite and the client connects remotely with no problems. Then I open the telnet shell window and login. Then when I type in the setroot command this is what I get:

C:>setroot

Access is denied.

Access is denied.

Access is denied.

Could Not Find C:WINNTTEMPsetroot_1.cmd

I’ve looked in C:WINNTTEMP and setroot_1.cmd is there and the permissions for that file look fine. Anyone know what might be the problem.

QDX 5.2.1 on Windows Server 2000.
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- January 15, 2008 at 4:51 pm #63418
  
  Mark McDaid
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  I went out to our DR site this morning and from the server I can open a shell and setroot and all of the hci commands work fine. But through telnet from my PC at my desk I get the errors mentioned above. Anyone seen this before or know what the problem might be?
- January 16, 2008 at 5:14 pm #63419
  
  Mark McDaid
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  Thought I should go ahead and post the solution to this problem. I spoke with Quovadx support this morning, and we eventually discovered it was a permissions issue in Windows. Once we gave hciuser the appropriate permissions the commands worked fine via telnet session.
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