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Problem with setroot command

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  • January 15, 2008 at 1:35 pm #49750
    Mark McDaid
    Participant

      I’m trying to do some work on our DR box which is offsite and the client connects remotely with no problems.  Then I open the telnet shell window and login.  Then when I type in the setroot command this is what I get:

      C:>setroot

      Access is denied.

      Access is denied.

      Access is denied.

      Could Not Find C:WINNTTEMPsetroot_1.cmd

      I’ve looked in C:WINNTTEMP and setroot_1.cmd is there and the permissions for that file look fine.  Anyone know what might be the problem.

      QDX 5.2.1 on Windows Server 2000.

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      • January 15, 2008 at 4:51 pm #63418
        Mark McDaid
        Participant

          I went out to our DR site this morning and from the server I can open a shell and setroot and all of the hci commands work fine.  But through telnet from my PC at my desk I get the errors mentioned above.  Anyone seen this before or know what the problem might be?

        • January 16, 2008 at 5:14 pm #63419
          Mark McDaid
          Participant

            Thought I should go ahead and post the solution to this problem.  I spoke with Quovadx support this morning, and we eventually discovered it was a permissions issue in Windows.  Once we gave hciuser the appropriate permissions the commands worked fine via telnet session.

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