Panic

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    Topic
  • #47926
    Sallie Turner
    Participant

    We have a process that will not start. We began having problems with it about a week ago. Anyone that might have seen such an error and has any ideas to resolve it, advice would be appreciated. So far we have rebooted the server, done a site cleanup, and changed the process name.

    When you try to start it you get the following:

    [cmd :cmd :ERR /0:recvfromtest2_cmd] Initialization of DBI failed

    07/26/2005 14:55:44

    [prod:prod:ERR /0:recvfromtest2_cmd] Unable to initialize the Command Thread.

    PANIC: “0”

    PANIC: Calling “pti” for thread recvfromtest2_cmd


    Scheduler State


    Thread Events     State      Priority Runnable  PT Msgs

      0      0   SCHED_IDLE         0       0       0,0,0


    Thread 0


    ti: 0x402feda8

       tid           :    0

       HostPthreadId : 0x00000001

       EventList     : 0x40075b08

       PolledEvents  : 0x40075b50

       PthreadEvent  : 0x40080808

       ReadyEvents   : 0x40075b68

       CtrlMsgs      : 0x40075b80

       UserCtrlMsgs  : 0x40075b98

       UserDataMsgs  : 0x40075bb0

       StartArgs     : 0x00000000

       SchedState    : SCHED_IDLE

       SchedPriority : 0

       Killed        : 0


    Registered Events


    el: 0x40075b08

       elCount : 1

       elHead: 0x4007fc70

       elTail: 0x4007fc70

    ele: 0x4007fc70

       event: 0x40080808

       prev : 0x0

       next : 0x0

    ev: 0x40080808

        evType     : PTHREADS

        evStrDesc    :

        evSocket     : 0

        evMsgQue     : 0

        evTid        : 0

        evState      : 0

        evPtMsg      : 0x0

        evUserData   : 0x0

        evCallBack   : 0x0

        evCbShutdown : 0x0

        evRecurFreq  :


    Polled Events


    el: 0x40075b50

       elCount : 0

       elHead: 0x00000000

       elTail: 0x00000000


    Ready Events


    el: 0x40075b68

       elCount : 0

       elHead: 0x00000000

       elTail: 0x00000000


    Outstanding Pthread Ctrl Msgs


    pmq: 0x40075b80

    Count   : 0

    Head    : 0x00000000

    Tail    : 0x00000000


    Outstanding Pthread User Ctrl Msgs


    pmq: 0x40075b98

    Count   : 0

    Head    : 0x00000000

    Tail    : 0x00000000


    Outstanding Pthread User Data Msgs


    pmq: 0x40075bb0

    Count   : 0

    Head    : 0x00000000

    Tail    : 0x00000000

    PANIC: Process panic—engine going down

    PANIC: assertion ‘0’ failed at main.cpp/236

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  • Author
    Replies
    • #57090
      Jay Yeiser
      Participant

      You may need to run database cleanup including reinitializing your databases for the particular site where this is occurring.  Make sure that your recovery database is clear and any errors in the error database have been handled before doing this.  You also need to shut down all processes.   There may be less drastic measures you can take but in the rare instances I have seen this error I have had to schedule interface downtime, bring all processes in the site down, reinitialize the databases, and restart threads.  I additionally clear vista.taf, monitorShmemFile, sem files, etc which are not critical but are good to do.  I have steps to do this that I can send you if you want to reply with your e-mail address.

    • #57091
      Ryan Boone
      Participant

      We’ve had a couple of instances where an ASTM sending system sent a corrupt order batch (segments were missing), preventing the orders from parsing correctly and causing the engine to panic. All we had to do was remove the offending message from the rdb to resolve the panic.

Viewing 1 reply thread
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