Need help!!

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  • #54969
    Jodi Daggett

    I am new using Cloverleaf. Besides pulling messages in the past.  I am  Trying to build an interface from source to Epic using Jump send and Jump Receive.

    Have a few issues:

    1.  I am not getting an ack

    2.  I can not get the message to post through to EPIC

    Can’t figure out where the message is ending up

    and how to get an ack?

    ANY help or advice would be greatly appreciated.

    Thank You!

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  • Author
    • #83628
      Jim Kosloskey

      By ‘Jump Send’ ‘Jump Receive’ do you mean you are sending messages from one site to another with the ‘Jump Receeive’ being the site which delivers to EPIC?

      So you have something like:

      Site 1 | ib thread –> Jump Send thread|

      Site 2 |                     Jump Receive  thread (partner to Jump Send thread above) –> ob thread (to EPIC).

      If so where are you expecting an acknwledgment you are not receiving (Jump Send in Site 1 or ob thread in Site 2)?

      You have a couple (maybe more) options to track the message(s):

      1. turn on SMAT (Inbound AND Outbound) for ALL threads.

      2. and/or turn up the EO in the processes which the threads live and look in the log.

      Personally I would use SMAT.

      If using SMAT then the inbound SMAT of the IB thread will show the message received from the source system (the outbound SMAT of the same IB thread  will show the ack being sent back).

      The outbound SMAT of the Jump Send will show the message received from the IB thread as it is sent out of the Jump Send thread and the IB SMAT of the Jump Send thread will show any Acks received from the Jump Receive thread.

      The IB SMAT from the Jump Receeive thread will show the message which originated in the source (IB thread) and jumped (via the Jump Send) to the Jump Receive. The OB SMAT of the Jump Receive will show the ack sent to the Jump Send.

      The OB SMAT for the OB Thread will show the source message (as transformed if it was) going to EPIC (from the Jump Receive in this site) and the IB SMAT will show the ack received from EPIC .

      If these are HL/7 mesages what should tie the messages together (if everyone plays the game properly) is the MSH-10. If the MSH-10 is not used properly then you may need to use other data (like time stamps, MRN, etc.).

      So you should be able to find the original message, the ack for that message, the message being sent out of site 1 (and the ack from site 2), the message received in Site 2 as well as the ack sent to Site 1, and finally the message as sent to EPIC and the ack received from EPIC.


    • #83629
      Jodi Daggett

      Thank you so much.  The SMAT file worked great!

      I really appreciate all that you explained.

      I feel like I am on a island all alone trying to learn Cloverleaf,

      so again THANK YOU VERY MUCH! 🙂


    • #83630
      Jim Kosloskey

      This forum has a lot of really good Integration people especially adept at Cloverleaf.

      The bonus is they all are friendly, have been where you are at now, and really want to help.

      Please – no question is a wrong qiuestion. Flaming is NOT allowed here.

      So if you have questions, search here and ask.


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