Messages stuck in State 7 in Recovery Database

[LeeAnne Kardas]

I have a outbound interface in up status with messages in State 7 in the recovery database.  How do I send these State 7 Messages.

Thanks, Lee Anne Kardas 203-789-5955

Topic

[James Cobane]

LeeAnn,

Most likely, this is a result of the inbound thread being in one process, and the outbound thread being in a different process.  Sometimes the cross-process hand-off of the messages gets hosed (as there is a memory leak), and the messages start to queue in state 7 (post-Xlate).  Normally, you need to stop and restart the process that the inbound thread is in to get the messages to process.

Hope this helps.

Jim Cobane

Henry Ford Health

[LeeAnne Kardas]

Thanks James for your explanation.  I stop/start the process that the inbound thread was in and once I did that the messages changed from state 7 to state 11 and then they were sent to oubound thread and to the receiving system.

[Julie Kimmel]

Hello,

I have this occuring as well, what are possible reasons for the memory leak? Or, in other words, how can I stop this from occuring?

Thanks,

Julie Kimmel

[James Cobane]

Julie,

This occurs as a result of the cross-process communication between the inbound & outbound thread; i.e. you have the inbound thread in one process, and the outbound in another:

Process A                     Process B

Inbound

---

|

---

> Outbound

One way to alleviate this is to place the outbound thread in the same process as the inbound.  Another option is to configure localhost tcp/ip connections to keep the inbounds & outbounds in the same process:

Process A                                     Process B

Inbound —> Outbound … |… Inbound —> Outbound

                   (localhost)          (localhost)

                   (client)                (server)

You would then also want to move the translation that is being done into process B.  If you don’t move the translation work from process A to B, you don’t really gain anything by this approach, and would be just as well served to but the original outbound thread in the same process as the inbound.

Hope this helps (and makes sense).

Jim Cobane

Henry Ford Health

[Anonymous]

I would also add that you should report it to support.  The engine was designed from the beginning to handle cross process communication and it would help to see a system in this condition since it’s very hard to recreate.

[Author]

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