Failed Message In Xlate

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  • #51438
    Robert Milfajt
    Participant

    We had a problem yesterday in which we put in a change and did not move in VRL properly causing the new A04 route for our main ADT feed to fail for all messages on that route for about an hour.  We are noticing now that all of our outbound systems did not receive some A04s from yesterday.

    From my level II training, I remember something about a message failing in an Xlate for one route means that it fails for all routes for that message.  Can someone refresh my memory on how that works?

    Our recovery now is proceeding on this belief, so if I am wrong, the sooner I know the better.

    Thanks,

    Robert Milfajt
    Northwestern Medicine
    Chicago, IL

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    • #70285
      James Cobane
      Participant

      Robert,

      You are correct; if a message fails in translation, it does not go outbound to anyone.

      Jim Cobane

      Henry Ford Health

    • #70286
      Tom Rioux
      Participant

      Robert,

      This is true.  I too recently put a change in and fat-fingered something.  Just by coincidence, we had about 300 A04 messages that failed before I noticed the error.

      I was under the assumption that with 5.6 the “one fail they all fail” was a thing of the past.   I looked in my error database and the messages only showed the destination for which my change was made.  Later on, I started getting calls from users that had applications in the same process.

      So, yes, if one xlate fails in the process, then the message fails for all.

      Hope this helps..

      Tom Rioux

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