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I need to setup an alert to email our oncall person when an interface is down, ob messages are queued for so long, etc. I have setup a test alert in the Alert Configurator to have Cloverleaf email my email address when a thread is down. I receive that email when the scenario is true. I have then tried to get Cloverleaf to email the oncall pager when the same thread is down, but it isn’t working. I can see an error message in the error log that says the following….
The following addresses had permanent fatal errors
(reason: 550 5.7.1 Unable to relay for
oncalladdress@provider.net )
Transcript of session follows
>>> RCPT To:<
oncalladdress@provider.net ><<< 550 5.7.1 Unable to relay for
oncalladdress@provider.net 550 5.1.1
oncalladdress@provider.net … User unknown451 4.0.0 hash map “Alias0”: unsafe map file /etc/aliases.db: A file or directory in the path name does not exist.
Does anyone have any idea what is wrong here? This is what my alert looks like:
{VALUE status} {SOURCE cerner_adt_ser_out} {MODE actual} {WITH -1} {COMP {== down}} {FOR {nmin 5}} {WINDOW {* * * * * *}} {HOS
T {}} {ACTION {{exec {mail -s “%A”
oncalladdress@provider.net < "%F"}}}} We use Cloverleaf version 5.2 on AIX. Thanks in advance for your help. Ariba Jones
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