Could not cycle save the messages

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  • #50657
    Shu Chen
    Participant

    Hi guys,

    I tried to cycle save my outbound messages. but the engine can not generate XXX.old.idx and XXXX.old.msg files. I have already setup save outbound messages on thread configration for this thread. anybody can give me  some suggestion?

    thanks

Viewing 14 reply threads
  • Author
    Replies
    • #67000
      Tom Rioux
      Participant

      Are you attempting to cyclesave through the GUI’s.   What steps are you taking in doing so?

    • #67001
      Shu Chen
      Participant

      I just right click my outbound thread icon –> choose “control” –> choose “full” –> choose “cycle save” –> choose “in” –> click “ok” –> click “done”. i can cycle save for other threads. expect this one. I just can not generate XXX.old.idx and XXX.old.msg file in my server box. thanks

    • #67002
      Tom Rioux
      Participant

      You said you followed these instructions:

      just right click my outbound thread icon –> choose “control” –> choose “full” –> choose “cycle save” –> choose “in” –> click “ok” –> click “done”.

      If this is an outbound thread and you have the outbound SMAT set up, you will need to choose “out” instead of “in”.  Try this and see if it works for you.

      Thanks…

      Tom Rioux

    • #67003
      Shu Chen
      Participant

      oooops….

      sorry, my bad typo

      ya.. i select “out”.. no XXX.old.idx and XXX.old.msg came out. ..

    • #67004
      Tom Rioux
      Participant

      Is the thread up or down?   The thread needs to be up when doing this in order to create the .old files.

      Thanks…

      Tom Rioux

    • #67005
      Shu Chen
      Participant

      yes, the thread was up. other threads are fine..only this one. i really dont know why? thank you so much reply so fast.

    • #67006
      Russ Ross
      Participant

      I recall there can be challenges like yours when 2 different threads in the same site use the same SMAT filename.

      It is a common problem when doing a copy/paste of a thread to overlook modifying the SMAT filename to something different.

      Check your NetConfig to make sure you haven’t defined the same SMAT file name in more than one place.

      Russ Ross
      RussRoss318@gmail.com

    • #67007
      Tom Rioux
      Participant

      Try this from the command line to see if it gives you an error:

      hcicmd-p -c ” save_cycle_out”

      Just plug in the name of the process and the name of the thread in the command.

      Tom

    • #67008
      Russ Ross
      Participant

      Also, if the SMAT file has become extremely large and reached the system maximum allowable size for a single file, then you may have to stop the thread and move it out of the way or get rid of it since it will likely be to big to use anyway.

      Russ Ross
      RussRoss318@gmail.com

    • #67009
      Doug Bilton
      Participant

      What is, or how can I find out the system maximum allowable size for a single file?  Tried to do a cycle save through the web (threads are all up).

      Old IDX file is 217,000 KB,  MSG file is 344,000 KB.

      Current IDX is 310,000 KB,   MSG file is 475,000 KB.

      (Old files have been renamed, so they shouldn’t be deleted in a cyclesave.)

      Tried to use SMAT to see the old messages and saw the hourglass for >30 minutes.  

      Any suggestions/clarifications would be appreciated.

    • #67010
      Russ Ross
      Participant

      I’m running on an AIX box and have root access and can answer the question you are asking, “What is the biggest file hci can create?”, by looking in /etc/security/limits which shows

      hci:

             fsize = 2097151

             core = 2097151

             cpu = -1

             data = 3145728

             rss = 524288

             stack = 524288

             nofiles = 10000

      which tells me I can create about a 2 GB file before the system says that’s big enough.

      Others may have methods to find out the same information without having to have root access but I haven’t had to go there.

      Russ Ross
      RussRoss318@gmail.com

    • #67011
      Doug Bilton
      Participant

      Thanks.   I’ve been looking through the other threads, and it looks like it is a Java default limit of 256Mb.  That can be set.

    • #67012
      Jim Kosloskey
      Participant

      Doug,

      What release of Cloverleaf(R)?

      Releases prior to 5.6 were slow with very large SMAT files (if using the client GUI rather than say the TK SMAT on Unix).

      I have noticed the 5.6 Client SMAT GUI is pretty fast and handles large files pretty well.

      email: jim.kosloskey@jim-kosloskey.com 29+ years Cloverleaf, 59 years IT - old fart.

    • #67013
      Doug Bilton
      Participant

      Release 5.4.1.    

      Would it give an error if the file was too large?

    • #67014
      Jim Kosloskey
      Participant

      Doug,

      I don’t recall that it does.

      I think it just ‘hangs’ – but then I rarely used the client GUI SMAT with large files so I could be wrong there. I used to use the TK SMAT from the AIX command line.

      With 5.6 though I think I will get into the habit of using the Client GUI.

      email: jim.kosloskey@jim-kosloskey.com 29+ years Cloverleaf, 59 years IT - old fart.

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