Contact information for Technical Support

This topic has 4 replies, 3 voices, and was last updated 12 years, 11 months ago by Rob Abbott.

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May 22, 2008 at 6:21 am #50060

Rob Abbott
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The the old Quovadx Tech Support phone number “972 361 3004” and the

Rob Abbott
Director, Product Management - Infor Cloverleaf
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- May 23, 2008 at 1:11 pm #64721
  
  Kevan Riley
  Participant
  
  Is there a file that can be edited to correct the info that pops up when you click the little “logo” in the bottom right corner of the GUI? Or will there be a “patch” to correct this?
  
  Kevan Riley
- May 23, 2008 at 5:37 pm #64722
  
  Tim Gobbel
  Participant
  
  Yes, the Brand file under /quovadx/qdx5.4/integrator/AppDefaults.
- May 27, 2008 at 12:13 pm #64723
  
  Rob Abbott
  Keymaster
  
  The contact information will be updated in 5.7. If you want to change it in your existing release please use the branding as Tim indicates. I think the only file that applies is on the client – not the server:
  
  $HCIROOT/client/brand/brand.txt
  
  By the way – please do not use support@healthvision.com for Cloverleaf issues. This address is for legacy Healthvision support and may delay a response to your request.
  
  Use techsupport@healthvision.com">techsupport@healthvision.com to get your request to the right team.
  
  Rob Abbott
  Director, Product Management - Infor Cloverleaf
- April 20, 2010 at 11:32 pm #64724
  
  Rob Abbott
  Keymaster
  
  Please note latest tech support contact information in this thread:
  
  http://clovertech.infor.com/viewtopic.php?t=3314
  
  Rob Abbott
  Director, Product Management - Infor Cloverleaf
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