Connection Status: Proto err

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  • #48130
    Julie Kimmel
    Participant

    Hello Cloverleafers,

    I have my new question of the day:

    I am wanting to set up an alert that will shut down an outbound thread when the server that it is sending to goes down. I was thinking that protocol status  == ERROR would pick this up….but the protocol status is not what errs, it is actually ‘Proto Err’ within the Thread status that I am wanting to monitor.

    So, I was thinking of doing a ‘last send’ alert, and have the alert do a check to see if there is a ‘Proto Err’ before shutting down the thread.

    So, the question is….is there some variable that holds this ‘Proto Err’?

    I guess that I could do a connection status dump and weed through it, and I also guess that I could weed through my documentation further for a possible variable, but I wanted to know if anyone knew of one off of the top of their head.

    All in all, if anyone knows of this variable or if anyone knows of a good way to monitor the connectivity of an outbound server, please let me know.

    Thank you,

    Julie Kimmel

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    • #57758
      Jim Kosloskey
      Participant

      When the server goes down you should get a thread status of ‘Opening’ which you can test for Alert.  I think you can set a duration for that state (Opening that is) so that it has to be in that state long enough to avoid false alarms.

      Jim Kosloskey

      email: jim.kosloskey@jim-kosloskey.com 29+ years Cloverleaf, 59 years IT - old fart.

    • #57759
      Julie Kimmel
      Participant

      Thank you Jim,

      that is a great hint, I had not even noticed that it was lingering in opening.

      However, to get the Proto Err, Error Msg, Last Rd, Last Wt, and all of that good information….do I need to somehow parse a connectiondump?

      Or are there some variables out there?

      I want to do an alert when the thread is in ‘opening’ state and do a check of the Error Msg and time to see if it is the error that I am trying to hunt down.

      Thank you for your help!

      Julie

    • #57760
      Jim Kosloskey
      Participant

      Well I think it is in the msiStats althouh I don’t recall off hand the field.

      Jim Kosloskey

      email: jim.kosloskey@jim-kosloskey.com 29+ years Cloverleaf, 59 years IT - old fart.

    • #57761
      Julie Kimmel
      Participant

      Wonderful,

      Thank you!

      Julie

    • #57762
      Julie Kimmel
      Participant

      Hello,

      I did find the variables that I was wanting, however I still have some questions.

      First question:

      My Alerts are not handling tcl code…. I don’t know why. Is there a way to call a tclproc from an alert? If so, could someone please show me how you insert it into the alert (I tried to put the name of a tclproc in the tcl box of the action tab….but it did not work) ( I aslo tried direct tcl code in the box, and it still did not work)

      Second…based on all of my questions above, I want to down a thread depending on the Proto Err Text. I can get the Proto Err Text through tcl, and I can down the threads through a command line script (windows). However… how can I get these two to communicate? Or…can I down a thread through tcl, or can I access the msiGetStatSample variables outside of tcl somehow?

      Thank you very much for your help,

      Julie

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