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Help, this particular vendor is driving me up the wall.
We have a simple ADT interface with AtStaff. In a given day the ATStaff receiver drops out and reconnects. When this occurs, the message that has left Cloverleaf is lost.
I do have Recover 38 in place and is working perfect.
The vendor contiues to claim that the interface engine is switching off the AtStaff receiver. This is impossible action from the engine side.
Does anyone have this product and is there something I am missing.
Any assistance would be welcom.
As always thanks for your help.
Mount Sinai Medical Center
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