Cloverleaf Alert

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  • #51044
    Thomas Fortino
    Participant

      Hello Everyone,

      We’re running Cloverleaf Platform Version 5.3P REV2 on AIX5.2. I have Alerts setup to send messages to the Cloverleaf monitor PC but in the monitord.log I see the following error and the Alert window is not displayed on the monitor.

      The actual IP address is shown instead of the nnn.nn.nn.nn. In addition, there is a red envelope at the bottom of the monitor screen next to the IP site name and version display.

      We run 3 monitors on this one PC. Two sites share the windows screen tiled Windows Horizonally and the third runs minimized for most of the time.

      I have the Alert setup as –

      hciguimsg -d nnn.nn.nn.nnn -alert -message “Please check the HealthQuest interface there has been no transactions into the Cloverleaf. If the HealthQuest interfaces are OK, contact the interface on-call.”

      followed by another Alert –

      hciguimsg -d nnn.nn.nn.nnn -error -message ” Please check the HealthQuest interfaces there has been no transactions into Cloverleaf. If the HealthQuest interface are OK, contact the interface on-call”

      Followed by another Alert to send an email if the previous two Alert messages are ignored.

      Here is the error from hcimonitord

      [aler:aler:WARN/0:  hcimonitord] Completed Cascade Actions

      Error: couldn’t connect to display “nnn.nn.nn.nnn”

         while

      initializing application (Tcl_AppInit?)

      Error: couldn’t connect to display “nnn.nn.nn.nnn”

         while

      initializing application (Tcl_AppInit?)

      Thanks in advance,

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      • #68543
        Sam Craig
        Participant

          Could not find anything in documentation about the hciguimsg command.  I set the DISPLAY variable and exported $DISPLAY and tried the command at the command prompt and get the following error…..

          Application initialization failed: couldn’t connect to display “10.0.0.29:0”

          invalid command name “setHciDirs”

          Basically the same error you are receiving.

          Not much help, maybe give support a call.

        • #68544
          Ron Archambault
          Participant

            You might need to check to see if an xsession is started on your destination. Then add the

          • #68545
            Sam Craig
            Participant

              Ron is correct.

              When I started an Xsession on my PC and also use the “:0”, then the command worked

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