Another suggestion

  • Creator
    Topic
  • #47603
    Anonymous
    Participant

      Is it possible to put the subject of the digest in, instead of just having “Clovertech”?

    Viewing 17 reply threads
    • Author
      Replies
      • #56219
        Rick Brown
        Participant

          The subjects are included in the digests.  Are you not seeing them?

        • #56220
          Anonymous
          Participant

            I am.

            I just think it would be helpful to see the subject of the topic the digest is referring to without opening the email.

            I’m not trying to be a nay-sayer, but I liked the old email system.  I could read what I wanted to and not read what I didn’t.  I like the idea of having the online forum, but I don’t like that some functionality has been taken away from the emails.

            The online forum is good if I am looking for a particular topic that I want an answer to.

            The original email forum is better to just see discussions going on among users.

            Those are just my opinions.  I’ll leave them at that.

          • #56221
            Chris Williams
            Participant

              I have to agree with Matt. The email messages were much easier and quicker. I could print what I wanted and delete what I didn’t want. While there are benefits to the new system, speed isn’t one of them. There is way to much pointing and clicking to get what you want. If I’m working from home over dial-up, there’s no way I can handle the GUI overhead.

              For those of us who preferred the email, one compromise could be to have the digests include the complete messages.

            • #56222
              Robert Milfajt
              Participant

                I’m going to say it again, but in addition to complete messages, in the digest, have the digetst sorted by topic and not date time the response was made.  This would allow for the skipping of topics I’m not interested in and following a particular thread easier without jumping around in the digest.

                Robert Milfajt
                Northwestern Medicine
                Chicago, IL

              • #56223
                Rob Abbott
                Keymaster

                  My digests are sorted by forum, then topic, then date/time under the topic.

                  Rob Abbott
                  Cloverleaf Emeritus

                • #56224
                  Robert Milfajt
                  Participant

                    My digests are sorted by date/time of reply.  Since that’s pretty unique, I can’t determine any other sorting criteria.  If I missed some setup parameter to get my digests sorted nicely as you described, which is what I’d like, then please help me GET-R-DONE!

                    Thanks,

                    Bob

                    Robert Milfajt
                    Northwestern Medicine
                    Chicago, IL

                  • #56225
                    Anonymous
                    Participant

                      And I wouldn’t want you to go back to the old email system.  I think it would be better to have the digests mimic the old email system though.  

                      I just don’t think the digests are formatted very well, and could be improved.  

                      Just let me see the Topic in the subject and the posting in the message without all the other garbage and I’m a happy camper.  

                      I don’t need to have the Dear Matt Lowe, As you requested… verbage.  If it came from cloveradmin@quovadx.com, I know it’s a digest.  And if you want to include the Format settings and disclosure with the email, put them at the bottom after what I want to see – which is the actual posting.

                    • #56226
                      Rob Abbott
                      Keymaster

                        The digests should now be properly sorted and the HTML formatting has been improved slightly.

                        Are you using the text or HTML formatted digests?

                        Rob Abbott
                        Cloverleaf Emeritus

                      • #56227
                        Anonymous
                        Participant

                          I was using plain text, but made the change to html.  I’ll see how that does.  Thanks for your time.

                        • #56228
                          Alex Puzikov
                          Participant

                            It seems that html formating still having a problem.

                            Every day at random times I receive partially formated digests.

                            Can some one in Quovadx look at this problem.

                            Thanks.

                          • #56229
                            Michael Hertel
                            Participant

                              If you’ll look at the header of the email, you’ll see that the text versions are coming from a different email server at Quovadx.

                              -mh

                            • #56230
                              Rob Abbott
                              Keymaster

                                That’s good information – looking at some of these text digests people have received, they actually went out as HTML and had the formatting stripped somewhere in transit.  

                                We will continue to dig into this…

                                Rob Abbott
                                Cloverleaf Emeritus

                              • #56231
                                Rob Abbott
                                Keymaster

                                  Ok, it looks like we may have an SMTP routing issue.  If you have signed up for HTML digests and receive a text digest, please forward both an HTML digest and a text digest to me with all email headers preserved.  This will help us track this down.

                                  Thanks.

                                  Rob Abbott
                                  Cloverleaf Emeritus

                                • #56232
                                  Chris Williams
                                  Participant

                                    What email address should we use?

                                  • #56233
                                    Rob Abbott
                                    Keymaster

                                      There’s an ’email’ button next to my name 😛

                                      I think we may have this figured out.  A routing change was made this afternoon.  If you have subscribed for HTML and you receive text after today, please let me know.

                                      Thanks!

                                      Rob Abbott
                                      Cloverleaf Emeritus

                                    • #56234
                                      Elizabeth Wilson
                                      Participant

                                        I am still getting both, HTML and Text. HTML comes from cloveradmin@quovadx.com , the text come from Cloveradmin

                                        Elizabeth Wilson

                                      • #56235
                                        Chris Williams
                                        Participant

                                          OK, Rob, maybe I’m just overly dense, but I don’t see a button next to your name. And the address sure isn’t in your profile. Is there some setting I have wrong? 😕

                                        • #56236
                                          Rob Abbott
                                          Keymaster

                                            Hmm, maybe only admins see the button.  Anyhow,

                                            rob.abbott@quovadx.com

                                            As I said, please forward any text digests you have received after Friday.  Preserve all email headers.  Thanks!

                                            Rob Abbott
                                            Cloverleaf Emeritus

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