5.4.1 Client install error

This topic has 3 replies, 3 voices, and was last updated 17 years, 1 month ago by Tim Hallbauer.

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September 6, 2007 at 2:27 pm #49500

Tim Hallbauer
Participant

Hi all,

We are finally migrating out of the stone age. We have the Server loaded on a Linux box and I am trying to load the Client on an XP box. I get through the install and then get an error message:

c:quovadxqdx5.4.1integratorstartuphciclguiservice.exe

Access Denied

(0x5)

Any insight would be appreciated,

Tim
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- September 7, 2007 at 9:59 am #62243
  
  Stephan Head
  Participant
  
  Have you installed REV2? A few of the Microsoft patches caused changes in the OS security in Windows 2003. REV2 fixed this. Maybe the same patches effected XP as well.
- September 7, 2007 at 12:57 pm #62244
  
  Rick Brown
  Participant
  
  It sounds like your security policies do not agree with the password Cloverleaf installs. You can change the password manually to fix this.
  
  Thanks,
  
  Rick
- September 14, 2007 at 12:41 pm #62245
  
  Tim Hallbauer
  Participant
  
  Thanks for the suggestions guys. What it turned out to be was the McAfee virus scanner. Even though I had it disabled, I still got the error. I removed the program from my PC and the client loaded without any errors.
  
  Tim
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