Alert Variables

This topic has 5 replies, 2 voices, and was last updated 14 years, 3 months ago by Charlie Bursell.

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January 9, 2012 at 6:08 pm #52878
Keith McLeod
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What causes the %R repeat count variable to reset? If I set the repeat setting from 1 to 10 Max, what can reset in the middle before the Max is obtained? When Max is reached, for how long will it not repeat before that alert becomes functional again? If I alert 10 times, when is the alert available again? Does it reset after a period of time? Does it reset if the alert condition clears?

If I alert once a minute for 10 minutes with repeat max set to 10, on the 5th alert, I bounce the thread, then if the condition still exists I generate a ticket on the 7th alert, I need to know the reliability or nature of this counter. Any help is appreciated…

Or where is there more information on the alert variables?
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- January 9, 2012 at 9:31 pm #75769
  Charlie Bursell
  Participant
  Alerts reset when the condition that caused the alert is no longer true
- January 11, 2012 at 1:34 pm #75770
  Keith McLeod
  Participant
  I undertsand we can use the % variables in the email alert action. Is there any way to insert such things as the current date and time or to trim down or programatically make use of what we get from the alert variables.
- January 11, 2012 at 2:05 pm #75771
  Charlie Bursell
  Participant
  No. Build your own
- January 11, 2012 at 2:13 pm #75772
  Keith McLeod
  Participant
  Already have, but was exploring the capabilities of the email alert action.
- January 11, 2012 at 2:25 pm #75773
  Charlie Bursell
  Participant
  Keith:
  
  Should have mentioned you can call a proc with %A%, %R%, etc as a variable and diddle with it ther. I do that a lot
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