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5.4.1 Client install error

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  • September 6, 2007 at 2:27 pm #49500
    Tim Hallbauer
    Participant

      Hi all,

      We are finally migrating out of the stone age. We have the Server loaded on a Linux box and I am trying to load the Client on an XP box. I get through the install and then get an error message:

      c:quovadxqdx5.4.1integratorstartuphciclguiservice.exe

      Access Denied

      (0x5)

      Any insight would be appreciated,

      Tim

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      • September 7, 2007 at 9:59 am #62243
        Stephan Head
        Participant

          Have you installed REV2?  A few of the Microsoft patches caused changes in the OS security in Windows 2003.  REV2 fixed this.  Maybe the same patches effected XP as well.

        • September 7, 2007 at 12:57 pm #62244
          Rick Brown
          Participant

            It sounds like your security policies do not agree with the password Cloverleaf installs.  You can change the password manually to fix this.

            Thanks,

            Rick

          • September 14, 2007 at 12:41 pm #62245
            Tim Hallbauer
            Participant

              Thanks for the suggestions guys. What it turned out to be was the McAfee virus scanner. Even though I had it disabled, I still got the error. I removed the program from my PC and the client loaded without any errors.

              Tim

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