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Panic

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  • July 26, 2005 at 7:05 pm #47926
    Sallie Turner
    Participant

      We have a process that will not start. We began having problems with it about a week ago. Anyone that might have seen such an error and has any ideas to resolve it, advice would be appreciated. So far we have rebooted the server, done a site cleanup, and changed the process name.

      When you try to start it you get the following:

      [cmd :cmd :ERR /0:recvfromtest2_cmd] Initialization of DBI failed

      07/26/2005 14:55:44

      [prod:prod:ERR /0:recvfromtest2_cmd] Unable to initialize the Command Thread.

      PANIC: “0”

      PANIC: Calling “pti” for thread recvfromtest2_cmd

      Scheduler State

      Thread Events     State      Priority Runnable  PT Msgs

        0      0   SCHED_IDLE         0       0       0,0,0

      Thread 0

      ti: 0x402feda8

         tid           :    0

         HostPthreadId : 0x00000001

         EventList     : 0x40075b08

         PolledEvents  : 0x40075b50

         PthreadEvent  : 0x40080808

         ReadyEvents   : 0x40075b68

         CtrlMsgs      : 0x40075b80

         UserCtrlMsgs  : 0x40075b98

         UserDataMsgs  : 0x40075bb0

         StartArgs     : 0x00000000

         SchedState    : SCHED_IDLE

         SchedPriority : 0

         Killed        : 0

      Registered Events

      el: 0x40075b08

         elCount : 1

         elHead: 0x4007fc70

         elTail: 0x4007fc70

      ele: 0x4007fc70

         event: 0x40080808

         prev : 0x0

         next : 0x0

      ev: 0x40080808

          evType     : PTHREADS

          evStrDesc    :

          evSocket     : 0

          evMsgQue     : 0

          evTid        : 0

          evState      : 0

          evPtMsg      : 0x0

          evUserData   : 0x0

          evCallBack   : 0x0

          evCbShutdown : 0x0

          evRecurFreq  :

      Polled Events

      el: 0x40075b50

         elCount : 0

         elHead: 0x00000000

         elTail: 0x00000000

      Ready Events

      el: 0x40075b68

         elCount : 0

         elHead: 0x00000000

         elTail: 0x00000000

      Outstanding Pthread Ctrl Msgs

      pmq: 0x40075b80

      Count   : 0

      Head    : 0x00000000

      Tail    : 0x00000000

      Outstanding Pthread User Ctrl Msgs

      pmq: 0x40075b98

      Count   : 0

      Head    : 0x00000000

      Tail    : 0x00000000

      Outstanding Pthread User Data Msgs

      pmq: 0x40075bb0

      Count   : 0

      Head    : 0x00000000

      Tail    : 0x00000000

      PANIC: Process panic—engine going down

      PANIC: assertion ‘0’ failed at main.cpp/236

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      • July 27, 2005 at 8:57 pm #57090
        Jay Yeiser
        Participant

          You may need to run database cleanup including reinitializing your databases for the particular site where this is occurring.  Make sure that your recovery database is clear and any errors in the error database have been handled before doing this.  You also need to shut down all processes.   There may be less drastic measures you can take but in the rare instances I have seen this error I have had to schedule interface downtime, bring all processes in the site down, reinitialize the databases, and restart threads.  I additionally clear vista.taf, monitorShmemFile, sem files, etc which are not critical but are good to do.  I have steps to do this that I can send you if you want to reply with your e-mail address.

        • July 27, 2005 at 9:22 pm #57091
          Ryan Boone
          Participant

            We’ve had a couple of instances where an ASTM sending system sent a corrupt order batch (segments were missing), preventing the orders from parsing correctly and causing the engine to panic. All we had to do was remove the offending message from the rdb to resolve the panic.

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