[Traci Zee]

Rob – How do I get AWS Containers for Infor Cloverleaf releases?  I think you mentioned that they were available on the December update.  We host on our own AWS, not Infor’s. TIA

[Traci Zee]

I found it in the IG in the documentation.

[Traci Zee]

Can you confirm the upgrade installation instructions?  I don’t see it in the HVI-CLIS_20010000_LINUX64.tar.gz file.

Do I just stop everything and untar it in $HCIROOT?

[Traci Zee]

Brent,

Thanks for the information!

Traci

[Traci Zee]

Thanks Jim!

There isn’t a file name difference.  Turns out that there is an intervening system (out of my control) that gathers the files and presents them to my system.  We are working with the customer to address from their side.

I was just working for a preventative solution within Cloverleaf so that this doesn’t happen in the future.

[Traci Zee]

How would I turn off EPSV option for Cloverleaf version 5.7?

Thanks!

[Traci Zee]

We are running 5.7.2 on AIX and have experienced this repeatedly.  No useful data on the cause of the issue.  Posting so I get an update if someone else has news on this issue!

We are working to upgrade to 5.8.5 in hopes that Alerts work better on it.

[Traci Zee]

I have found no easy way around this.  I actually manage my Cloverleaf interfaces like I would for any other development process: I version the code using ClearCase and produce turnovers for production with the files that change.  Installation in production is not handled by me directly.

I have 2 NetConfigs (and yes 2 separate views) in my Dev environment with one being the copy of the Production NetConfig.  I then copy/paste NetConfig changes to the Production NetConfig, check that into ClearCase, create a turnover instruction document which allows my Operations staff to install the new release.

The IDE makes this difficult and time consuming because

1.  The NetConfig requires separate view files and there is no way to associate the view to the NetConfig (old-timers will remember when views used to be linked to the NetConfig file – but an ‘enhancement’ changed this).

2.  I can’t copy threads from one NetConfig to another unless it’s in the same IDE NetConfig session.  I have to open first NetConfig, copy thread, open second NetConfig, open proper view w/o saving first view, paste, save.  Trouble is that I do this about 5-7 times for each production turnover. Very time-consuming, but accurate.

I’ve been doing it this way for years.  I’d love to improve on it!

Traci Zee

Sr. Interface Engineer

Emdeon

615.932.3960

[Traci Zee]

Baron,

Do you have a Tech Support issue open?  Are you running Rev 1 or Rev 2?

I’ve seen both issues.  I’ve seen the 5.7 Rev 1 have a single process hang and cause message flow issues but no error.  Also, I’ve seen the 5.7 Rev 2 hang the GUI when the client memory is low.

Thanks,

Traci Zee

Emdeon

tzee@emdeon.com

615.932.3960

[Traci Zee]

Yes, I’m running 5.7, Rev 2 on my Dev/Cert Cloverleaf.

My PC is running Windows XP, SP3

Dual CPU @ 2 GHz

3 GB of RAM

Of course, I have several other applications running on my client at the same time – Outlook, Source Control, several Unix sessions, a Cisco VOIP phone and IM.  Closing some apps does seem to help sometimes.

Traci

[Traci Zee]

We also have issues with the NetMonitor not refreshing properlyin 5.7.  Our Server.ini has jvm_args=-Xmx256m.

We are on Rev 2 running on AIX.  It seems to become worse when the Windows client is low on memory.  I have to close 3-5 applications and then reopen the GUI and NetMonitor seems to behave better – for a while.

Let me know if this helps or you find another explanation/solution.

Traci Zee

Sr. Integration Engineer

Emdeon

tzee@emdeon.com

615.932.3960

[Traci Zee]

Nothing file based.  It’s a pretty basic raw route with hl7Raw_Ack and a small tcl trx Id route determination that doesn’t happen to be referenced in the routing right now.  

The only interesting part is the Multi-Server protocol.  I am “Saving Client ID and Port to Driver Control” and saving IB messages to SMAT.

[Traci Zee]

Julie,

I don’t have a good answer for your 100% CPU cycles used…but thought you’d like to hear a likely explanation to ‘fin_wait’ issues.

It’s been a while, but here’s my experience:

If a firewall times out due to inactivity it breaks the connection w/o telling either application its tcp/ip connection is gone and causes it to go into fin_wait.  

Whenever I have an interface that has been ‘working well for awhile’ and all of a sudden I get ‘fin_wait’ disconnects the cause has been that the timeout on a network appliance is shorter than the tcp/ip keep alive timeout on the OS on EITHER side of the connection.  

Once Ops set the OS Keepalive timeout below the network firewall, my odd fin_wait issues stopped occurring.

Hope this is helpful!

Traci Zee

Emdeon Business Services, LLC

770.844.9242

[Traci Zee]

I’m having this same issue with FTP running Cloverleaf 5.5, Rev 1 on AIX 5.3 (CASE#31581)

Client is running:

220 Serv-U FTP Server v5.0 for WinSock ready…

Are other people trying to connect Cloverleaf FTP to Windows FTP?

I know that this worked in April so was surprised when my test last week failed.

Traci Zee

Emdeon Business Services

tzee@emdeon.com

770.844.9242

[Traci Zee]

We are on AIX 5.3 running Cloverleaf 5.5 Rev 1.  Our ClearCase system is a different AIX box.  

If it isn’t out of the box standard Cloverleaf, I ClearCase it.  This means lots of files: scripts, contribs, custom format files, tclprocs, Xlates,  etc.  ClearCase is gospel, everything else is ‘not ready for production’!

I document the files that are in a production release with installation instructions and my Operations staff applies the changes to production FROM ClearCase.  Unusual as it may be, as the main Cloverleaf engineer, I have NO access to the production systems.

Feel free to call or email me if you’d like to discuss.

Traci Zee

Emdeon Business Services

tzee@emdeon.com

770.844.9242

[Author]

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