[mike brown]

Hello, is it possible to get the ticket number that was logged,  we are seeing the same problem in 20.1.2, where we do a Restart on a thread and nothing happens, but in the logs a PSTART is done, but works fine when a Restart is done on the process and Alerts and in tcl.

 

thanks Mike

[mike brown]

Hello

Can you send me your cloverleaf setup for ACK’s just what TCL proc you may be using for the ACK’s back from Interconnect, I am stumped and cannot figure out why cloverleaf is not receiving them when client is sending the ACKs.

I used wireshark to see the ACK’s coming in from the client, but cloverleaf is not receiving them.

 

thanks mike

 

[mike brown]

Thanks for your reply,

So you did get the EPIC TS for InterConnect to help for the setup on the client side? The client did adjust the size limit in InterConnect to accept our large PDFs.

thanks Mike

[mike brown]

I ask the client to make the adjustments and the second issue is the client is not ACKing our messages after adjustments were made. They did receive a message without the PDF.

thanks Mike

[mike brown]

mike brown wrote:

Hello Everyone I am wondering if there are any JSON and or FHIR classes available or scheduled. What version of cloverleaf and Linux is best to be on for those to work.

[mike brown]

Thank you, sorry i misspelled FIRE, I meant FHIR….

 

mike

[mike brown]

thank you for the information..

[mike brown]

Great Jeff, not knowing how to even start this process, can we talk about how or can you post here how you are doing it…

that will help a lot..

mike

[mike brown]

Cerner is our source of truth for results, so i am thinking Cerner can do this and send out the data as requested.

Anyone worked on this with them yet? or any other way, these are clinics and they dont care about the delay if there is one on the sending of the data.

mike

[mike brown]

Thank You

I agree, but this is from a user

I had to ask because,, i did my due diligence in hoping it was feasible and pool for ideas.

[mike brown]

I did the same for documentation and I trained the night shift, day shift and weekend shift on the help desk to cover, it works outstanding with a few hickups. because as we all know the help desk rotates a lot.

The application owners handle the ALERTS and get pages when the vendor drops a connection and they call the vendor not the interface team.

I supplied visios, PDF’s and document, document document and you can take time off. but still leave yourself on the ALERTs so you know everything that goes on.

mike 😉

[mike brown]

thank you all it works beautifully, exactly what I was looking for.

[mike brown]

thank you I got it to work…. the replies helped me get it to work, I should say. lol

[mike brown]

Good Job on the Upgrade of the 6.2.1 patch, Lonnie

[mike brown]

Train your help desk to do the simple things like bounce interfaces, and rely on ALERTS to fire and just schedule your time when nothing is going on like updates, upgrades, systems downtimes. your users should accommodate that much..

and

whats a vacation… lol

[Author]

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