[Jerry Sawa]

Following…..

Infor – Is there any documentation?

[Jerry Sawa]

Not sure what type of logging configurations you have setup, but you can try Infor’s “enable_all“.  Keep in mind that this will add A LOT of entries into your log.  I only use “enable_all” for trouble shooting issues then I remove it when the issue is resolved.  There are other configurations but I don’t know if they’ll give you what you need.

Within the thread on the “Properties” tab, “Engine Log Configuration“.  Click list to get a listing of all Engine Log Configurations available.

[Jerry Sawa]

I’ve receive base64 encoded PDF msgs larger than 10mb without issue.  So your issue may reflect back to what Jeff Dinsmore previously stated.   Unfortunately, I don’t know how to increase the size of the max files configuration.

Are there any other entries in your log other than the Broken Pipe entry?  You may need to increase the logging level of the thread to see if more entries are listed regarding the error that may guide you to the cause/resolution.

[Jerry Sawa]

From my experience with Broken Pipe, thread was unable to write because the connection dropped.  Make sure vendor side has the same settings in Prod as it does in Test.

[Jerry Sawa]

Hi Lauri.  I really didn’t need the alert I was trying to set up, just wanted to test how Source Count works.  Looks like it doesn’t work the way it’s supposed to.

I’ve never used “in” before and don’t know anything about it.  I’ll test that and see how it goes.

Thanks.

[Jerry Sawa]

I found the following

Source Count – This specifies how many of the selected entities must satisfy the condition for the alert to trigger.

Has anyone had any success using Source Count?

• This reply was modified 10 months, 3 weeks ago by Jerry Sawa.
• This reply was modified 10 months, 3 weeks ago by Jerry Sawa.

[Jerry Sawa]

Correct.  I want the alert to trigger if one or the other are true.  With Source Count valued as “any” or “at least 1”, I was hoping that would work.  Is that not possible?

[Jerry Sawa]

So you look for a threshold of 4000 for how many minutes?

[Jerry Sawa]

Looks like I may be able to use “transactions/sec”.

[Jerry Sawa]

Thanks everyone.  I never heard anything about ephemeral ports.  I appreciate the input and we will take that into consideration in the future for new threads.  However, we’ve been on Cloverleaf for many years and have many many many many threads.  We’ll see what ports we can change for existing interfaces, but until we do, does anyone know of a way to send an alert when this happens?   Protocol status is “opening”, so we can’t check for “error”.

• This reply was modified 1 year, 3 months ago by Jerry Sawa.

[Jerry Sawa]

Thanks so much for your help James.  The command didn’t work for me (-bash: /usr/sbin/no: No such file or directory), but I’ll see what I can find.  The range you gave earlier was a big help.

[Jerry Sawa]

Unfortunately, the Protocol Status is “opening“.   Sorry, I should have mentioned that before.

How can I find out what the ephemeral range for ports is?

[Jerry Sawa]

Port number — 53021

OS is Redhat 8

It doesn’t happen often, and it is not just one thread that has the issue.  It doesn’t happen very often, maybe once every couple of months.

[Jerry Sawa]

Tiffany – I’m very curious about this, once resolved please let me know what you had to do.

[Jerry Sawa]

Oh, I didn’t know you had previously had it set as last received.  That’s why I had suggested it earlier.  Was that not working?  Just wondering why you changed it from last received to last sent.

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