[Doug Miller]

I guess I missed the email reply to this message.  Is there a good resource on how SMAT DB works that I could reference?  Tried reading the help pages, but not very helpful.  For example, if I use the default SMAT DB configuration – how long will a single SMAT file save messages?  If I implement the SMAT History on SMAT DB – how does that work?  We used to have a SMAT cycle job that ran nightly but were told by our engineering team it’s not needed any longer.

The bottom line is, I would like to set up a configuration that uses a single SMAT file for each thread that will hold about 30 days worth of messages and then clear them out.  I’m not opposed to using SMAT History, but just want to understand how it works.  

SMAT Files seemed logical in it’s functionality.  So far, I haven’t been able to figure out SMAT DB and am looking for whatever I can to help it make more sense.  Thanks for any help!

[Doug Miller]

That was exactly the piece of information I needed, thanks!  I simply edited the tclIndex and .upocindex to add the missing line for cljTPS.  That seems to have corrected the problem.  Messages are passing and the script is working now.

😀

[Doug Miller]

I have tried that in the past also, but just tried each of those steps again along with rebooting the server – same error.

[Doug Miller]

Great thought, but that didn’t correct the issue.  The Java class file is stored in the sitejava_uccs folder.  For the other servers where this is working, we just copy the .class file to the site java_uccs folder and it’s ready to go.  In this case, that doesn’t seem to be the case.  I have checked permissions and all the correct users appear to have full permissions to the .class file and the java_uccs folder.

[Author]

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