[Carl Tosi]

Jerry,

Worked out very well. Thank you for assisting me with this, much appreciated.

Carl

[Carl Tosi]

Thanks for the info Jerry! I will definitely be trying this ou.

Carl

[Carl Tosi]

Jerry,

How do you set up an AND alert ? I see the option in the drop down box. How do you  connect two, (or more) , conditions ?

thanks,
Carl Tosi

[Carl Tosi]

Jerry,

The issue was resolved after a stop/start of the interface. My team wants to be proactive and get to the issue promptly, (before irate users call and threaten to burn down our houses 🙂    )
I’m going to test your AND solution. I never done one, but it seems like a winner.

Thanks,
Carl Tosi

[Carl Tosi]

Paul,
Thanks for the quick response. I took a peek at the log file. It didn’t shine any light on what the error was.

Carl

 

[Carl Tosi]

Makes sense.  I’ll do some testing to verify.

Jim, thanks for the quick response, much appreciated.

Carl

[Carl Tosi]

Gotham,

Does this hotfix apply to RHEL as well ?

Thanks,

Carl Tosi

[Carl Tosi]

Thank you. I wish Verizon would have said something about this to it’s customers.

Carl T

[Carl Tosi]

In reference to previous post, support suggested I replace the check_ack with hcitpsmsgkill.

Thanks again,

Carl Tosi  8)

[Carl Tosi]

We also got a signal 11, which made the process drop, along with all of the associated threads.

We just migrated from 6.0 to 6.2.0 running on Linux.

I looked at other responses in clovertech on this issue. Some users stated that in previous versions of cloverleaf, to check the Timeout Handling and make sure it was set to the default of ‘resend OB message’. I’ve checked that and everything is ok.

Support suggested that I replace check_ack in the TPS inbound reply. Has anyone tried this? I’m leery on doing this.

Thanks,

Carl Tosi

[Carl Tosi]

The protocol status worked !!!

The alert fires just like I want it to.

Carl Tosi

[Carl Tosi]

When using the SMAT DB tool, when you click the load criteria icon, where is the engine looking to pull a file in?

Thanks,

Carl T

[Carl Tosi]

Glenn,

The second line was not in the file so I added it, (see below). Does this look like the beginning of your file?

^M

^M

^M

^M

^M

^M

^M

^M

^M

^M

^M

^M

^M

Thanks,

Carl

[/b]

[Carl Tosi]

David,

    This is what I get when I click on Help/Contents, (see attached). Notice that the contents icon is grayed out.

[Carl Tosi]

David,

      I don’t see manual listed under help.

      When I click on ‘Help’ on the tool bar, I get:

               Contents

               Help topics

               Release notes

               Site Document

               Support

Thanks,

Carl

[Author]

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