Clovertech

Arslan Khan

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  • October 29, 2018 at 11:28 am in reply to: Verizon carriers not receiving text alerts #86601
    Arslan Khan
    Participant

      We use verizon carrier and texts to @vtext are working just fine (for now). You can also try @vzwpix.com to see whether this works.

      Thanks.

      September 21, 2017 at 8:03 pm in reply to: CSC client resume function #85569
      Arslan Khan
      Participant

        Yes, once you initiate a resume, you should see a file under /lws//out folder. This file then picked up by the client.

        Let me know if you need any more info.

        Thanks.

        Arslan Khan

        September 30, 2013 at 8:05 pm in reply to: Sending encrypted messages via TCP/IP #79093
        Arslan Khan
        Participant

          We are using PROTOCOL:tcpip with length encoding but still see the duplicates. We’ll try to use base64 encoding and see whether this fixes the issue.

          Thanks.

          September 27, 2013 at 10:26 pm in reply to: Sending encrypted messages via TCP/IP #79091
          Arslan Khan
          Participant

            As these are encryted messages, we are not doing any filtering. These are straight raw thru.

            September 18, 2013 at 6:58 pm in reply to: Sending encrypted messages via TCP/IP #79089
            Arslan Khan
            Participant

              We did enable the standard ACK/NAK procs but still encountered the same duplicate issue.

              Also, we did extensive trouble shooting earlier to eliminate the option of client sending the duplicates.

              September 18, 2013 at 2:04 pm in reply to: Sending encrypted messages via TCP/IP #79087
              Arslan Khan
              Participant

                We did enable basic ACK/NACK but were still getting duplicates. Based on the info we have so far, We think that duplication may be happening at the protocol level.

                September 18, 2013 at 2:53 am in reply to: Sending encrypted messages via TCP/IP #79085
                Arslan Khan
                Participant

                  As these are encrypted messages, we do not enable SMAT on these outbound threads. We do have SMAT on the receiving side which shows the duplicates.

                  September 17, 2013 at 10:54 pm in reply to: Sending encrypted messages via TCP/IP #79083
                  Arslan Khan
                  Participant

                    We do not have any ack/nack enabled on the outbound thread, thus no await replies option activated.

                    Default entry of “-1” under Retries and Interval of “10” is being used under “Outbound Data” section of “Outbound” tab.

                    August 29, 2013 at 9:14 pm in reply to: Anyone have experience with RC4 encryption? #76412
                    Arslan Khan
                    Participant

                      Hi Tom,

                      Were you able to find the solution to your encryption issue?

                      We are in the same shoes now requiring exactly the same thing.

                      Let me know.

                      Thanks.

                      July 31, 2013 at 11:11 pm in reply to: CSC issues with Cloverleaf interface engine. #78875
                      Arslan Khan
                      Participant

                        In this case, you are basically not not sending any ACK/NACK back to CSC client.

                        I’ll ask the RH implementation specialist to contact you and provide you relevant details.

                        Thanks.

                        July 31, 2013 at 11:11 pm in reply to: CSC issues with Cloverleaf interface engine. #78876
                        Arslan Khan
                        Participant

                          In this case, you are basically not not sending any ACK/NACK back to CSC client.

                          I’ll ask the RH implementation specialist to contact you and provide you relevant details.

                          Thanks.

                          July 31, 2013 at 11:11 pm in reply to: CSC issues with Cloverleaf interface engine. #78877
                          Arslan Khan
                          Participant

                            In this case, you are basically not not sending any ACK/NACK back to CSC client.

                            I’ll ask the RH implementation specialist to contact you and provide you relevant details.

                            Thanks.

                            July 31, 2013 at 10:03 pm in reply to: CSC issues with Cloverleaf interface engine. #78873
                            Arslan Khan
                            Participant

                              Hi Cynthia,

                              CSC does sends ACK back to the sending system, in this case to your CL interface engine.

                              Have you enabled ack/nack proc on your sending thread?

                              Once you enable ac/nack proc, you can use “await replies” with a time out value of, say, 120 seconds.

                              Let me know if you need any more info.

                              Thanks.

                              June 3, 2013 at 7:13 pm in reply to: Process consuming high amount of memory #77371
                              Arslan Khan
                              Participant

                                I was thinking that it was some tclproc which was causing this issue. Actually, what I am noticing now is that it is the use of

                                May 23, 2013 at 9:04 pm in reply to: Process consuming high amount of memory #77369
                                Arslan Khan
                                Participant

                                  Thanks for the feed back Russ.

                                  We were able to pin point the cause of these memory leaks. We are working on a fix now and hoping that this will eliminate this high memory/cpu utilization problem.

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