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Unprintable character issue

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  • July 24, 2017 at 6:39 pm #55455
    Henry Bauer
    Participant

      In the Cerner results we

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      • July 24, 2017 at 11:09 pm #85392
        Elisha Gould
        Participant

          Do a search for “encoding” or “encoding convertto identity”.

          If you set the inbound and outbound encoding to binary or passthrough, it should send the message correctly, but it will still display it incorrectly in the logs.

        • July 25, 2017 at 2:57 pm #85393
          Robert Milfajt
          Participant

            Henry, for all our Cerner interfaces sending data, and their corresponding outbound data recipients, we set the Encoding on protocol tab to bypass.  See attached for screenshot in NetConfig.  This became a problem for us back in some version of 5, either 5.5 or 5.8.

            Hope this helps,

            Robert Milfajt
            Northwestern Medicine
            Chicago, IL

          • July 25, 2017 at 3:04 pm #85394
            Henry Bauer
            Participant

              Thanks for the response Robert, I have read all the posts on this issue including yours and going forward we have resolved the problem using this setup.

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