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Testing tool causes 100% CPU utilization

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  • July 5, 2011 at 2:33 pm #52566
    Jerry Tilsley
    Participant

      All,

      I’m running CL 5.8.4 on RedHat, and am having an issue with the Testing Tool.  When I am performing a TPS test (this happens with CL 5.8.0 as well) the CPU utilization spikes to 100% and hangs, no output is ever generated.  There are no issues with these scripts if I actually use them in a thread, only when running through the testing tool.  Also, the problem does not happen if the data file is only a few hundred lines, but more than that and the tool hangs and spikes the CPU.  Any suggestions out there?

      Thanks!

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      • July 6, 2011 at 12:23 pm #74689
        Donna Hooe
        Participant

          Our organization has 2 Cloverleaf Linux boxes, one is local and the other is remote hosted.  I have seen the problem you describe on my remote hosted box but everything works fine on the local box.  We are running 5.8.4 on the remote box and 5.8.3 on the local box but we had the issue on the remote box with 5.7.3 as well.

          In our case we suspect that all the firewall security is the problem, since we don’t see the problem with our local box.   I have a call in about this but no one has been able to come up with an explaination or a fix.  If I hear back from someone about this and we find a solution I will update you.

        • July 6, 2011 at 12:27 pm #74690
          Jerry Tilsley
          Participant

            My situation is similar but different.  Both the server and the client are local, but both are virtual machines.  I will have them look to see if they are on separate virtual switches as well.  Thanks for information!

          • July 6, 2011 at 2:41 pm #74691
            Donna Hooe
            Participant

              Both of our Linux boxes are also virtual.

            • July 6, 2011 at 4:55 pm #74692
              Jerry Tilsley
              Participant

                I just ran the command from the local console on the server, still the same issue.  I do not believe this is network related.  Something going on with the server itself I suspect, just haven’t been able to pinpoint it.

              • October 16, 2012 at 2:20 pm #74693
                Donna Bailey
                Participant

                  Jerry,

                  Did you ever get a resolution to this…I spent hours last night trying to test a change I need to make and the GUI wouldn’t work or the command line.  I’m getting to the windows cloverleaf server using remote desktop and I had to kill off all the hcixlttest.exe’s to bring the CPU down.  

                  Just curious if you figured out what was going on???

                  Thanks,

                  Donna

                  Donna Bailey
                  Tele: 315-729-3805
                  dbailey@microstar.health
                  Micro Star Inc.

                • October 17, 2012 at 12:58 pm #74694
                  Jerry Tilsley
                  Participant

                    It had something to do with the encoding that was selected.  Cannot remember which one, what are you using for the encoding?  ASCII?

                  • October 17, 2012 at 1:22 pm #74695
                    Donna Bailey
                    Participant

                      ASCII defaults and I don’t change it….

                      Donna

                      Donna Bailey
                      Tele: 315-729-3805
                      dbailey@microstar.health
                      Micro Star Inc.

                    • October 17, 2012 at 1:34 pm #74696
                      Jerry Tilsley
                      Participant

                        Try changing it to blank (none), I believe this is what support had be do to work around the issue.  I believe this issue is resolved with CL 5.8.5 which is what I am on now.

                      • October 17, 2012 at 2:20 pm #74697
                        Donna Bailey
                        Participant

                          Isn’t that the oddest thing….it worked!!!  I know I’ve used the testing tool in the past….hmmmm

                          Thank You so much for your help!!

                          Donna

                          Donna Bailey
                          Tele: 315-729-3805
                          dbailey@microstar.health
                          Micro Star Inc.

                        • October 18, 2012 at 1:12 am #74698
                          Donna Bailey
                          Participant

                            I think I figured out another part of the problem…the message I was testing with had over 900 OBX’s….

                            Thanks again for your help!

                            Donna

                            Donna Bailey
                            Tele: 315-729-3805
                            dbailey@microstar.health
                            Micro Star Inc.

                          • October 23, 2012 at 2:32 pm #74699
                            Paul Johnston
                            Participant

                              Thankyou Jerry and Donna,

                              I too have run into this issue a couple of times. Once with a large amount of OBX segments in the message and just recently with a CSV file with over 6000 records.

                              I was able to successfully Test both scenarios with the ENCODING option set to Blank .

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