Start (restart) a Process from an Alert

[Gordon Koch]

Hello All,

I am reaching out for guidance with the setup of how to start a process via an Alert. For example, what is the full syntax needed to go along with the pstart command, which I assume is placed in the Action pane -> Alert Action -> TCL code. I know that alerts can sometimes not act exactly as expected, so I am looking for other experiences.

 

Thank you.

Topic

[Robert Kersemakers]

I always use Action pane -> Alert Action -> exec.
And then use ‘hcienginerun -p <processname>’ to start the process. Or ‘hcienginerestart -d <delaytime> -p <processname>’ to restart the process.

Zuyderland Medisch Centrum; Heerlen/Sittard; The Netherlands

[Gordon Koch]

Thank you for the response – very helpful; I was not sure that it was this straightforward (and noted that the exec action is selected).

• This reply was modified 2 years, 11 months ago by Gordon Koch.

[Charlie Bursell]

Why restart without investigating why it is down?

[Gordon Koch]

Hello Charlie,

You are of course correct in that the root cause needs to be investigated. However this sometimes occurs on our main ADT process, and it often needs to be brought back up right away.

[Paul Bishop]

Maybe have a script that is executed to restart it and part of that script is to save off the error and log files from the process?

Paul Bishop
Carle Foundation Hospital
Urbana, IL

[Gordon Koch]

That is a good point.

[Holly Harp]

Hello, I am very new to using the alert configurator. What do i put on the Trigger side after setting up the Action Side?

I want the restart to happen after the thread has been idle for 6 hours.

Attachments:

You must be logged in to view attached files.

[Author]

Replies