SMAT Error when trying to view files – No View Definitions?

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  • #51996
    Shelbi Engle
    Participant

      Hi,

      I think this problem may have started when we upgraded from 5.5MB to 5.7MB.  When I add any file to SMAT and try and Add Specified Messages to View, I receive an error that the “View Definition List is Empty”.  I can add ALL messages to, or remove ALL messages from view.  Am I missing some View Definitions?  

      Thanks,

      Shelbi

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      • #72637
        Robert Kersemakers
        Participant

          In 5.7, you first need to define a view through ‘Edit View Definitions…’ and then you can include messages based on this view through ‘Add Specified Messages To View…’.

          But as this doesn’t work in the real world, where you want to be able to add specific messages quickly, they have included an ‘Add Specified Messages By Quick View…’ in 5.7Rev2 which works the same as the normal ‘Add Specified Messages to View…’ in 5.5.

          So you need to upgrade to Rev2 for this.

          Zuyderland Medisch Centrum; Heerlen/Sittard; The Netherlands

        • #72638
          Shelbi Engle
          Participant

            Thanks so much!

            That would explain it.

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