RTF listoverride tags issue with a transcription interface

[Jim Beall]

We have an RTF transcription interface from Nuance eScription to Cerner Millennium.  Apparently there’s an issue with how certain documents look when they’re printed.  Cerner says:

This issue here is the transcription contains tags which are not supported

Topic

[Robert Kersemakers]

Hi Jim,

I’m not familiar with these systems, nor with the RTF list override table. But I have had the pleasure (…) of sending an RTF text embedded in a message towards SAP. Now SAP wasn’t able to display the RTF text correctly, so I started playing with the RTF text. It turned out that if I removed certain tags/elements from the RTF text, then SAP could display the RTF text.

A few examples:

Code:

# Remove all Bookmark ‘{*bkmk….}’ statements from RTF text
regsub -all {{\*\bkmk([^}])*}} $content {} content

and

Code:

regsub -all {\ulnone} $content {\ul0} content

So have a look if it’s possible to remove these listoverride tags this way.

In the end, SAP still had problems displaying certain tags/element, so it all depends on the receiving system and how up-to-date it is with displaying the latest RTF-texts.

Zuyderland Medisch Centrum; Heerlen/Sittard; The Netherlands

[Author]

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