RDM Embedded DB error: "SYSTEM/OS error: -931

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  • #52950
    Ronald Ortiz
    Participant

      Getting a lot of these Panics on the engine.  Almost once a week now. We’re on a Windows 2008 R2 VM environment and looking to increase our CPU from 2 core –> 4 core, RAM 4 GB –> 8 GM.  Has anyone else seen this happen a lot?

      Happens at any hour of the day…

      Any ideas?

      [dbi :dbi :ERR /0:MM_PYXIS_DFT_IN:02/13/2012 14:12:36] (-931) ‘RDM Embedded DB error: “SYSTEM/OS error: -931

      Invalid lock manager user (may have been removed due to a reply timeout)

      C errno = 0: No error”

      [dbi :dbi :ERR /0:MM_PYXIS_DFT_IN:02/13/2012 14:12:43] dbiLogs: can’t release Msg Rec lock (-931)

      [dbi :dbi :ERR /0:MM_PYXIS_DFT_IN:02/13/2012 14:12:43] (-931) ‘RDM Embedded DB error: “SYSTEM/OS error: -931

      Invalid lock manager user (may have been removed due to a reply timeout)

      C errno = 0: No error”

      [dbi :dbi :ERR /0:MM_PYXIS_DFT_IN:02/13/2012 14:12:43] dbiLogs: can’t release Meta Data lock (-931)

      [dbi :dbi :ERR /0:MM_PYXIS_DFT_IN:02/13/2012 14:12:43] (-931) ‘RDM Embedded DB error: “SYSTEM/OS error: -931

      Invalid lock manager user (may have been removed due to a reply timeout)

      C errno = 0: No error”

      [dbi :dbi :ERR /0:MM_PYXIS_DFT_IN:02/13/2012 14:12:43] dbiLogs: can’t release Msg Body lock (-931)

      [dbi :dbi :ERR /0:MM_PYXIS_DFT_IN:02/13/2012 14:12:43] (-931) ‘RDM Embedded DB error: “SYSTEM/OS error: -931

      Invalid lock manager user (may have been removed due to a reply timeout)

      C errno = 0: No error”

      [dbi :dbi :ERR /0:MM_PYXIS_DFT_IN:02/13/2012 14:12:43] (-931) ‘cl_keyfindlock: d_keylock failed ‘

      [dbi :dbi :ERR /0:MM_PYXIS_DFT_IN:02/13/2012 14:12:43] dbiMidExists: status cldb_keyfindlock = -931

      [dbi :dbi :ERR /0:MM_PYXIS_DFT_IN:02/13/2012 14:12:43] (-24) ‘RDM Embedded DB error: “PROGRAMMER/USER error: -24

      attempt to access unlocked set/record

      C errno = 0: No error”

      PANIC: “0”

      PANIC: Calling “pti” for thread DFT1_cmd

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      • #76039
        Vince Angulo
        Participant

          We’re on AIX, but used to see something similar to this on OB threads several years ago.  The thread would go down and would not come up without running lmclear.  Syntax for Windows may be different, but my old notes say to use lmclear -u TEST -mp — support told us that this could be done with the engine up at any time unless another user was actively displaying messages at the same time.

          Hope this helps.

        • #76040
          Ronald Ortiz
          Participant

            Vince Angulo wrote:

            We’re on AIX, but used to see something similar to this on OB threads several years ago.

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