Good Day all,
I am trying to find a way to create a Help Desk ticket(which we already do so I have a script) from an OB Queue depth alert. I have an outbound queue depth alert set for > 1000, with the source field being a list of my outbound threads. I’d like to pull the host name/port of the offending thread from the netconfig. I’ve been searching and haven’t found what I’m looking for.
I’m trying to simplify my current setup where I have 3 alerts(OB queue/Last sent/ & And) which is what I’m using to create the HD ticket for the 3rd party team to check their side. My & And alert name is what I’m using currently to set my parms for my current alert.
Thoughts?
TIA
Corey